Concessions Cashier | T-Mobile Arena

Job Summary

The Concessions Cashier is responsible for accurate sales transactions, handling credit card transactions, and providing excellent customer service.

Essential Duties and Responsibilities

• Performs sales transactions in a timely fashion.
• Handles credit card transactions using the Point of Sales system.
• Enters all sales into the cash register to ensure purchases are accurately recorded.
• Makes change, accepts declining balance cards and other acceptable forms of payment; issues receipts to customers.
• Follows cash handling and tip reporting guidelines.
• Responsible for all assigned change funds and cash receipts ensuring that cash drawer is in compliance with overage/shortage standards.
• Responds to guest’s needs and requests, effectively using suggestive and upselling techniques, and maintains service areas.
• Interacts with customers and resolves customer complaints in a friendly, service-oriented manner.
• Communicates guest issues to management.
• Replenishes condiments, coffee, other beverages and general supplies while maintaining cleanliness of service areas.
• Understands and can describe menu offerings, packaging/presentation and pricing.
• Follows responsible alcohol service policies.
• PRACTICES proper product control and handling of all inventory and equipment.
• Completes steps of service to ensure utmost guest satisfaction.
• Maintains the stand sheet with inventory responsibilities.
• Ensures compliance with all sanitation, ServSafe and safety requirements.
• Performs other duties as assigned.

Job Duties

• Be punctual, reliable and available for scheduled shifts, including nights, weekends, and holidays on event basis.
• Must be able to reach with hands and arms for one-third to two-thirds or more of the designated shift.
• Adapt quickly to fast-paced, high-volume environments.
• Demonstrate physical stamina and agility required to be mobile for long periods throughout the day and stand for duration of entire shift.
• Able to obtain and maintain required work cards including SNHD Health Card, ServSafe Alcohol Card, Non-Gaming Card.
• Able to effectively communicate in English in written and oral form.
• Able to stand, walk, stoop, kneel, crouch and bend.
• Lift, push pull up to 50 lbs.

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Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.