Concessions Bartender | Part-Time | BOK Center

About the role

The Concessions Bartender is responsible for the service of all beverages, both alcoholic and non‑alcoholic. They must be personable, professional, and able to work in an ever‑changing, fast‑paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need. This position will remain open until December 31, 2026.

About the venue

The Bank of Oklahoma Center, also known as the BOK Center, is located downtown and serves as the premier sports and entertainment venue of the greater Tulsa region. Offering a 19,199‑seat multi‑purpose arena and 565,000 total square footage designed to accommodate concerts, family shows and other special events, it has been named on multiple occasions one of the country's best venues.

Responsibilities

• Demonstrate the ability to meet the company standard for excellence in the areas of guest service, interaction with co‑workers, and uniform standards.
• Follow the bar pre‑shift notes and bar menus and provide service as described.
• Serve alcoholic beverages following all proper procedures for serving alcoholic drinks, including state/federal regulations pertaining to the distribution of alcohol.
• Responsible to learn or have knowledge of various beer, wine varieties & spirits available and be able to learn to suggestively upsell products to guests.
• Pour drinks responsibly in accordance with company standards for serving size.
• Check the guest's ID in accordance with state/federal regulations to verify the minimum age requirement for the purchase of alcoholic beverages.
• Communicate a cut‑off to a guest as required.
• Listen and respond to any customer requests or concerns.
• Bartenders are expected to de‑escalate intoxicated guest situations.
• If a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required.
• Contact a management member if he/she is unable to resolve or make a decision beyond the scope of standard decision‑making.
• Request additional product or restock product as required.
• Handle cash accurately.
• Responsible for issuing a bank at the bar.
• Maintains a clean and sanitary workstation at all times.
• Ensures bar equipment is clean & well maintained.
• Other duties as assigned, such as setup and breakdown of bar equipment as required and assisting with organization of the cooler.

Qualifications

• Six months or more experience bartending.
• Accurate cash handling skills.
• Ability to prioritize tasks in a fast‑paced environment.
• Ability to be self‑directed while working in a team‑oriented environment.
• Excellent interpersonal and communication skills.
• Ability to work a flexible schedule, including nights, weekends, and long hours.
• Bartending school preferred.

Benefits

• 401(k) savings plan
• 401(k) matching

Pay

Hourly rate $10.00 - $10.50, tip eligible.