Concessions Attendant
Facility Management Corporation, known as “FMC Ice Sports,” was formed in 1992 to deliver high-quality ice sport facility management and operations, as well as ice-based programs that benefit our communities and promote interest in both hockey and skating. We are the largest operator of public arenas in the United States, managing 25 public ice-skating arenas across Massachusetts in partnership with the Commonwealth, municipalities, and educational institutions.
About the role
The Concessions Attendant will operate the POS system, take customer orders, stock and maintain inventory, and prepare and cook a variety of food service items. Responsibilities include maintaining stand cleanliness, ensuring product quality, delivering excellent customer service, and collaborating with the Supervisor and Food and Beverage Manager to improve efficiency and service quality. Employees must maintain excellent attendance and be available for an event-based schedule.
Responsibilities
- Perform opening and closing procedures for each shift, following training guidelines.
- Adhere to food safety and FMC standards in all policies and procedures.
- Verify and communicate proper inventory levels to the supervisor.
- Interact with staff in a friendly and efficient manner.
- Cook various food items as required.
- Maintain a high level of cleanliness and organization within the kitchen.
- Assist in other areas of the Concession department as directed.
- Perform additional duties as assigned to support Concession operations.
Requirements
- Previous experience in basic food handling, sanitation, and customer service (preferred).
- Detail-oriented, communicative, and able to multi-task in a fast-paced environment.
- Ability to work a flexible schedule, including nights, weekends, and long hours.
- Must be at least 16 years of age.
Pay
$15 per hour, nonnegotiable.
All offers are contingent upon passing a thorough background check, including CORI, SORI, and National Criminal History checks.