Concessions Attendant

About the organization

DCTV is one of New York City’s most influential nonprofit media centers, with over 50 years of impact and 19 Emmy Awards recognizing its work in documentary storytelling and media education. Launched in 2022, Firehouse Cinema is part of DCTV and is NYC’s only nonprofit theater dedicated to documentary film.

Responsibilities

• Take customer orders and assemble them correctly
• Check identification for age-restricted items, such as alcoholic beverages
• Accept payment from customers via a cash register
• Check food items to ensure quality and safety standards are met
• Keep the assigned area clean, sanitary, and safe
• Perform basic maintenance on machines and equipment, as needed
• Answer questions about prices of goods sold, and other questions about tickets or other items sold
• Under the guidance of a supervisor, maintain concession stand records with information on products used and food served to customers
• Complete inventory sheets daily, noting supplies that need to be replenished
• Enter data into a computerized cash register system; may also be responsible for balancing register tills at the end of day

Requirements

• High School Diploma or equivalent
• Attention to detail: ability to follow directions for making food and follow company policies, such as health guidelines
• Customer service: providing excellent customer service, communicating effectively, and handling customers in high-stress environments
• Collaboration: ability to work well on a team
• Communication skills: effective communication with customers and coworkers
• Multitasking: ability to fill multiple orders simultaneously during shifts
• Physical ability to lift up to 50 pounds, move throughout the building, bend, reach, kneel, and stand for long periods of time

Schedule

This position is part-time. Applicants must be available to work on weekends and holidays. Schedules will be posted in advance. Employees are responsible for posted schedules and finding coverage for shifts they are unable to work. Holiday schedules may vary from usual schedules and will have altered schedules for the last 2 weeks of the year. Hours are not guaranteed and will fluctuate depending on business levels.

• Work at least 2 weekend shifts (Friday–Sunday)
• Work at least 2 weekday shifts (Monday–Thursday)

Pay

$18 per hour