Concessions Attd, PT

Menomonee Falls – Part Time

About the role

The Concessions Attendant provides support in the theatre and ensures a very high level of guest satisfaction and cleanliness. Tasks are handled in a friendly, courteous, helpful, timely, and professional manner. This position reports to a member of the theatre management team or General Manager.

Responsibilities

• Complete transactions by greeting each guest, identifying the guest's request, completing loyalty transactions, and thanking the guest
• Sell food and beverage items at the concession stand
• Meet sales expectations through loyalty card sign-ups, suggestive selling, upselling, and sampling
• Operate point-of-sale terminals and make accurate change
• Prepare food and beverage orders while following company food safety policies and local regulatory agency guidelines
• Fill online concession orders and prepare for pickup
• Perform daily concession maintenance duties, including daily stocking
• Follow instructions on safe use of all chemicals and cleaning materials
• Clean and sanitize the concession stand and beverage areas for guests and associates
• Monitor and communicate social distancing guidelines
• Ensure guest service is friendly, helpful, and fast
• Answer questions from guests and resolve any concerns
• Uphold Marcus' high standards and execute company-wide programs
• Assist with other functions as instructed by the General Manager or a member of the management team

Requirements

• Strong interpersonal, verbal, and written communication skills
• Willing and motivated to learn new skills and tasks to meet changing industry demands
• Flexible and accessible work schedule that includes late evenings, weekends, and holidays as dictated by business needs
• Ability to work in a high-volume, fast-paced, team environment
• Passion for delivering unparalleled hospitality and high-quality food and service
• Ability to follow all cleanliness, sanitation, and personal hygiene practices as mandated by the company and local regulatory agencies

Physical Requirements

• Frequently required to sit, talk, hear, and use hands to finger, handle, or touch objects, tools, or controls
• Required to stand and walk
• Must occasionally lift and/or move up to 35 lbs
• Specific vision abilities include close vision and the ability to adjust focus
• Wearing a face mask is required during scheduled working hours

Work is performed in a theatre environment with moderate to high noise levels and occasional loud environments.

Pay

Starting pay: $11/hr

Benefits

• Free movies
• Amazing growth opportunities

Schedule

Variable shifts; Part Time