Concessions Attd, PT

Starting pay: $10/hr. Part-time position with variable shifts.

About the role

Under the direction of the theatre management team, the Concessions Attendant is responsible for providing support in the theatre and ensuring a very high level of guest satisfaction and cleanliness. Tasks will be handled in a friendly, courteous, helpful, timely, and professional manner. This position reports to a member of the theatre management team or General Manager.

Responsibilities

• Complete transactions by greeting each guest, identifying the guest's request, completing loyalty transactions, and thanking the guest.
• Sell food and beverage items at the concession stand.
• Meet sales expectations through loyalty card sign-ups, suggestive selling, upselling, and sampling.
• Operate point-of-sale terminals and make accurate change.
• Prepare food and beverage orders while following company food safety policies, as well as those of local regulatory agencies.
• Fill online concession orders and prepare for pickup.
• Perform daily concession maintenance duties, including daily stocking.
• Follow instructions on safe use of all chemicals/cleaning materials.
• Clean and sanitize the concession stand and beverage areas for guests and associates.
• Monitor and communicate social distancing guidelines.
• Ensure guest service is friendly, helpful, and fast.
• Answer questions from guests and resolve any concerns.
• Uphold Marcus' high standards and execute company-wide programs.
• Assist with other functions as instructed by the General Manager or a member of the management team.

Requirements

• Possess strong interpersonal, verbal, and written communication skills.
• Willing and motivated to learn new skills and tasks to meet the changing demands of the industry.
• Flexible and accessible work schedule that includes late evenings, weekends, and holidays as dictated by business needs.
• Ability to work in a high-volume, fast-paced, team environment.
• Passion for delivering unparalleled hospitality and high-quality food & service.
• Ability to follow all cleanliness, sanitation, and personal hygiene practices as mandated by the company and local regulatory agencies.

Physical Requirements

• Frequently required to sit, talk, hear, and use hands to finger, handle, or touch objects, tools, or controls.
• Required to stand and walk.
• Must occasionally lift and/or move up to 35 lbs.
• Specific vision abilities required include close vision and the ability to adjust focus.
• Wearing a face mask is required during scheduled working hours.

The mental and physical requirements described are representative of those that must be met to successfully perform the essential functions of this position. Work is performed in a theatre environment with moderate to high noise levels and occasional loud environments.

Benefits

• Free movies
• Amazing growth opportunities