Concessions Area Coordinator

Job Summary

This is a supervisor position that is responsible for ensuring the level of service and standards of the University of Utah Stadium and Arena Concession Services are met on a consistent basis. They will ensure that staff is properly trained and will assist them as needed.

Responsibilities

• Obtain a working knowledge of all Stadium and Arena Concessions policy and procedures with the ability to communicate and train effectively to staff and NPO groups
• Responsible to meet with staff and non-profit groups to review the details of the event
• Check all staff is following along with proper dress code, ensuring that personal hygiene and appearance is meeting our standards in attire and appearance
• Ensure that all of the University's concession stands meet the requirements of the Board of Health
• Build and maintain attractive displays of products sold in respective stands
• Conduct walk through after events to ensure all areas have followed the closing procedures
• All other duties as assigned.

Physical Demands

• Exposed to continuous walking, standing, and twisting
• Exposed to intermittent bending, squatting, kneeling and climbing stairs
• Must be able to work in outside conditions, including snow, rain, wind, and heat

Minimum Qualifications

• One year customer service or related experience or equivalency (one year of education can be substituted for two years of related work experience)
• Demonstrated human relations and effective communications skills
• Basic computer skills required

Preferences

• Working knowledge of stand set up and closing standards and procedures
• How to operate, clean and maintain stand equipment
• Knowledge of food and beverage products and cooking procedures
• Health and safety rules, regulations, and laws
• Extensive customer service experience is a must
• Able to effectively communicate with staff
• Experience managing fast paced food operations
• Able to work with in a team environment
• Must be able to work late evenings, holidays, and weekends
• Must be able to work at all venues
• Must be able to speak and understand English
• Experience managing multiple locations
• Knowledge of food handling rules and regulations
• Experience with point of sale systems