Concession Stand Worker - Cleveland Zoo

Job Responsibilities

• Courteously greets and assists all guests
• Takes food orders and serves guests
• Prepares and builds food items according to standardized recipes and directions
• Properly stores food by applying food safety policies and procedures
• Sets up workstations including prep tables, service counters, hot wells, steam tables, etc.
• Breaks down, cleans, and sanitizes workstations
• Serves food to guests while ensuring guest satisfaction and anticipating the guests' needs
• Maintains excellent service, positive demeanor, friendly, efficient, and positive service towards guests, clients, co-workers, etc.
• Adheres to Aramark safety policies and procedures including proper food safety and sanitation
• Ensures security of company assets
• Runs a cash register and collects payment for sale from guests
• Reconciles cash to register sales and stand inventory
• Maintains and implements the Aramark alcohol policy

Qualifications

• Previous food service experience preferred
• Must be able to obtain food safety certification
• Demonstrates positive guest service skills
• Requires occasional lifting, carrying, pushing, pulling of up to 25 lb.
• May be required to meet state age requirements for serving alcohol
• May be required to obtain TIPS/TEAM card at locations that serve and sell alcohol
• May be required to complete Serve Safe Food Handlers certification
• Previous Guest Service experience is a plus
• Ideal candidate will be available to work a flexible schedule that includes evenings, weekends, and holidays

Benefits

• Comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources
• Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage
• Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works

Compensation

The Hourly rate for this position is $13.25 to $15.00. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting.