Concession Attendant

About The Brand

The Rooftop at Pier 17 sits five stories above the East River, offering some of the most iconic views in the city. Known for its dynamic programming and sweeping open-air layout, it has become one of New York’s top outdoor concert venues. The space hosts a wide range of events, from headline tours and cultural festivals to workout classes. The lineup spans over 60 acts each season, including artists like James Arthur, Barenaked Ladies, Pink Martini, and the ever-popular NYC Reggae Fest. Designed to support both casual and elevated experiences, the rooftop includes turf lounges, fireplace seating, private cabanas, and branded zones like the Chase Sapphire Lounge and Patrón Patio. We welcome a wide mix of guests: locals, tourists, concertgoers, groups celebrating milestones, and visitors simply looking to soak in the skyline. With a 3,500-person capacity and flexible layouts, we’re built to deliver seamless service on both quiet afternoons and sold-out nights.

About The Role

The Concession Attendant plays a vital role in providing an exceptional customer experience at our venue. This position involves preparing and serving a variety of food and beverage items, maintaining cleanliness and organization of the concession area, and ensuring compliance with health and safety regulations.

• Work efficiently with the speed necessary to meet demand of high-volume operations.
• Promote and maintain the highest level of customer service to all guests while staying alert to their needs.
• Serve both alcoholic and non-alcoholic beverage.
• Timely preparation of a variety of food items.
• Provide guests with information about the Seaport, including giving direction.
• Professional demeanor, polished appearance with the ability to exceed guest's expectations.
• Maintain impeccable standards of cleanliness and appearance throughout all areas of the Host booth before, during and after service.
• Set up and break down workstations, including cleaning and sanitizing.
• Adhere to sanitation, safety, and alcohol beverage control policies.
• Complete all assigned side work relevant to guest interactive service.
• Follow all company policies, procedures, and guidelines.
• Come to scheduled shifts on time and ready to work in proper uniform.
• Operate ethically to protect the assets and image of the company.
• Perform other duties and responsibilities as per business need.

About You

• One year minimum experience as a cashier or bartender in a food service establishment using a Point of Sale.
• Able to think quickly and multi-task in a fast-paced environment.
• Able to communicate effectively and eloquently, both verbal and written.
• One year minimum of cash handling experience.
• High standards for cleanliness of workspace and service areas.
• Able to work in an ever-changing environment.
• Able to work both independently and in a team environment.
• Strong work ethic and customer-focused approach.
• Able to work a flexible schedule including days, nights, weekends, and holidays.

Physical Requirements

• Ability to perform the essential job functions consistently, safely, and successfully with the ADA, FMLA and other federal, state, and local standards.
• Ability to lift and carry items weighing 10 – 30 pounds on a regular basis and up to 50 pounds on a regular (or occasional basis).
• Ability to stand for long periods of time.

Compensation

$17 hourly + tips

Benefits

• Medical, dental & vision coverage
• 401(k) with company match contributions
• Life insurance coverage
• Generous paid time off policy
• Free family meal
• A robust employee referral bonus program

Growth Opportunities

To us, your career is more than a job—its a journey. Whether you’re just starting your career or looking to take the next step, you’ll have access to diverse experiences within restaurants, entertainment, sports, retail, and hospitality to gain exposure across different industries and roles. Our goal is to promote from within, offering mentorship, collaboration, resources and clear paths to advancement as you build valuable skills.

NOTICE TO THIRD PARTY AGENCIES

Please note that The Seaport Corporation does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, SEG will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Seaport explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Seaport Corporation. This job description is not meant to be an “all-inclusive” list of the duties and responsibilities of this job. Other related duties and responsibilities may be assigned. The Seaport Corporation reserves the right to change or modify job duties as necessary based on business necessity.