Concentra Emergency Medical Technician - Onsite

About the role

This role provides healthcare support at our onsite healthcare clinic located at our client's site in Phoenix, AZ. The schedule is Sunday – Thursday, 5:00pm - 1:30am with a 30-minute lunch break.

Responsibilities

• Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing.
• Determine nature and extent of illness or injury to establish first aid procedures to be followed or need for additional assistance.
• Deliver high-quality patient care in line with established protocols.
• Perform triage and provide urgent care to patients.
• Dispense medications and DME as ordered by the treating clinician and in accordance with state regulations and standing orders.
• Administer prescribed first-aid treatment potentially performing such activities as application of splints, administration of oxygen or intravenous injections, treatment of minor wounds or abrasions, or administration of artificial resuscitation.
• Communicate with professional medical personnel at emergency treatment facilities to obtain instructions regarding further treatment and to arrange for reception of patients at treatment facilities.
• Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center.
• Maintain supplies, clean equipment and onsite clinic.
• Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected.
• Keep patients informed of expected wait times during all aspects of the center visit.
• Follow HIPAA guidelines and safety rules.
• Attend client safety team meetings or huddles as required.
• Aid clients with wellness activities.
• Aid in maintaining a neat, clean, and orderly appearance throughout the facility.
• Excellent communication and interpersonal skills.

Qualifications

• High School Diploma or GED.
• College degree from an accredited institution.
• Nationally Registered Emergency Medical Technician (EMT) or Advanced EMT certification.
• CPR/First Aid Certification.
• Drug Screen Collection, Breath Alcohol Certification, and Hair and Oral Fluids Collection certifications are a plus.
• OSHA safety certifications or experience are a plus.
• ARC/CPR Instructor certification is a plus.
• 3 years of 911 experience required.
• Fire Fighter experience is a plus.

Skills/Competencies

• Service Mentality.
• Attention to Detail.
• Sense of Urgency.
• Initiative and Flexibility.
• Outstanding customer service skills.
• Tact and professionalism.
• Ability to handle sensitive and confidential information (including HIPAA and PHI).
• Medical knowledge, techniques, and information needed to treat injuries.
• Ability to speak effectively and convey information to supervisors, peers, and customers.
• Ability to use judgement and perform critical thinking.
• Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook, and entry of data into various systems/applications.

Physical/Mental Requirements

• Continuous sitting for extended periods.
• Frequent to occasional standing and walking.
• Continuous use of hands and fingers for typing, flex or extend wrist to perform other job-related tasks.
• Continuous use of hands and fingers to feel, handle, or operate PC, office equipment and/or other equipment.
• Heavy computer usage requiring wrist flexion/extension for at least 8 hours per day.
• Occasional stooping, pushing, pulling, reaching or overhead reaching.
• Occasional climbing.
• Ability to hear and understand with clarity and detect sound, and have conversations with staff, customers, management, etc.
• Hearing within the acceptable range for telephone and in-person contacts.
• Normal or corrected vision to acceptable levels for office work.
• The ability to lift/carry up to 10 pounds.
• The ability to adjust to varying weather conditions, road and walking surfaces, and physical demands of travelling.