Computer Systems Analyst - Windows

About the role

The Northrop Grumman Classified Solutions team is seeking a Computer Systems Analyst - Windows to support information system lifecycle activities. This role requires on-site, full-time work at our San Diego, CA location.

Responsibilities

• Perform as a Computer Systems Analyst in support of classified government contracts.
• Exhibit good communication skills, an energetic approach, and patience with customers.
• Establish and maintain customer satisfaction according to defined objectives while adhering to established policies.
• Report task statuses as required for all recurring and non-recurring efforts in written and verbal format.
• Support working across disciplines to isolate issues between software, firmware, and hardware, between software and operating systems, between networks and applications, and between one-time events and recurrent systematic problems.
• Have an awareness of operations surrounding multi-user computer systems, including collaboration with network, software, and system engineers, and PC desktop technicians.
• Support multiple networks under limited direction, ensuring necessary administration tasks are completed following all security policies and procedures.
• Afford assistance in installing, upgrading/patching, and troubleshooting systems, in support of configuration management.
• Afford assistance in maintaining backup and recovery services, manage windows file systems and disk space, and manage virus protection on a routine basis.
• Afford assistance in the creation of windows user and computer accounts, file permissions, and security access lists.
• Afford assistance in the testing of new product releases to ensure compatibility to minimize user impact.
• Follow documented technical processes and procedures as assigned.
• Afford assistance in troubleshooting issues with vendors, and evaluate vendor products, services, and suggestions.
• Adhere to strict Information Systems security guidelines in all cases.
• Afford assistance in maintaining security audit and logging information on all classified networked and standalone computers as directed by the Information Systems Security Manager (ISSM).
• Prepare documentation for input to Cybersecurity.
• Afford support environments by means of ticketing requirements systems (ServiceNow, JIRA, etc.).
• Raise issues that require senior level attention or involvement.
• Lift and move equipment up to 50 pounds.
• Work after hours and weekends, as needed.

Requirements

• Master's degree with 0 years of experience, or a Bachelor's degree with 2 years of experience, or an Associate's degree with 4 years of experience; a High School diploma (or equivalent) with 6 years of experience may be considered in lieu of a completed degree.
• Candidates must have a current U.S. Government Secret security clearance (at a minimum), to include a closed investigation date completed within the last 6 years, OR must be enrolled in the U.S. Government Continuous Evaluation (CE) Program to be considered; the selected candidate will be required to obtain and maintain a U.S. Government Top Secret security clearance as a condition of continued employment.
• The selected candidate will be required to obtain and maintain a Special Access Program (SAP/SAR) clearance as a condition of continued employment.
• Knowledge of Windows Server Operating Systems and workstation support.

Qualifications

• Knowledge of Windows Server Administration experience to include Active Directory and Group Policy.
• Knowledge of NISPOM Chapter 8, DCID 6/3-ICD 503, RMF, STIG, JAFAN, or JSIG information system environments.
• Understanding of basic networking.
• Experience with the creation and deployment of system images in a LAN up to an enterprise environment.
• Awareness of virtualization technologies.
• Knowledge of environmental monitoring tools (HBSS/Solar Winds/Splunk).
• Experience in scripting.
• Operating System Cross-platform awareness (i.e. two or more: Windows, Linux, Solaris, OSX, UNIX, etc.).
• Experience with Assessment & Authorization processes.