Computer Systems Analyst/ ​Infrastructure Administrator- Top Secret Clearance Required

About the role

Opportunity Information Management Group, Inc. (IMG) is a trusted leader in delivering innovative IT and cybersecurity solutions with a commitment to excellence, customer satisfaction, and professional growth for over 30 years. IMG is hiring a Infrastructure Administrator to maintain and support a complex IT infrastructure, while ensuring cybersecurity compliance and backup reliability.

Responsibilities

• Maintain an on-site Microsoft Exchange and Microsoft Skype deployment
• Maintain a Cisco WAN and LAN using technologies such as SD-WAN, FirePower, and DNA Center
• Configure, tune, and monitor a Splunk Enterprise SIEM including monitoring, rulesets, and response
• Monitor Microsoft Windows and Red Hat Enterprise Linux Clients and Servers, including management using Microsoft Configuration Manager
• Oversee virtual environment containing VMWare and NetApp products
• Manage of a backup and disaster recovery solution using Commvault
• Support escalated requests from the helpdesk and escalation analysts within the established SLA measurements
• Maintain the availability of current infrastructure to include the support of emergent issues that may be experienced
• Perform required maintenance to maintain cybersecurity compliance with established windows and/or procedures
• Maintain an on-site Microsoft Exchange and Microsoft Skype deployment
• Manage a backup and disaster recovery solution using Commvault
• Support escalated requests from the helpdesk and escalation analysts within the established SLA measurements
• Maintain the availability of current infrastructure to include the support of emergent issues that may be experienced
• Perform required maintenance to maintain cybersecurity compliance with established windows and/or procedures
• Follow the approved configuration control procedures provided by the team
• Perform required maintenance to maintain cybersecurity compliance with established windows and/or procedures

Qualifications

• Bachelor’s Degree and 4+ years of experience OR, Associate’s degree with 6+ years of experience OR, High School Degree and 10+ years of experience
• Cisco CCNP certification May be substituted with CCNA certification with 3+ years of experience in Cisco networking or similar certification with customer approval
• Active Top Secret or Q security clearance

Preferred Qualifications

• Splunk Enterprise Admin and Splunk Enterprise Core Power User certifications
• VMWare and NetApp experience
• Red Hat Enterprise Linux experience
• Microsoft Client and Server On-Prem Experience
• Microsoft Exchange and Skype On-Prem Experience
• Commvault Experience
• Excellent customer support experience and soft skills to ensure end-user satisfaction
• Ability to lead small teams or projects through cross functional coordination/collaboration with other departments
• Assist key stakeholders in overall project execution and find solutions through creative problem solving
• Proven success with adaptability – willingness to evolve with technology while ensuring data accuracy standards

Pay

$80,000 - $110,000

Schedule

N/A