Computer Support Specialist Program Instructor (Faculty 212 days)

Pay: $64,585.22 - $79,001.30 (Step 4B: Class 1 - 8)

Employee category: Faculty. 212-day contract. FLSA status: Exempt.

Location: Primarily at TEC, but any other college location as assigned.

About the Role

Kansas City Kansas Community College (KCKCC) is seeking a full-time faculty member and coordinator to provide high-quality, learner-centered instruction for students enrolled in the Computer Support Specialist program. This role supports the institution’s mission, vision, and strategic plan while leading curriculum development, program administration, and student success initiatives.

Responsibilities

• Instruction & Curriculum Development
  • Provide formal instruction and program leadership using learner-centered pedagogy in a safe learning environment.
  • Maintain, update, and align course syllabi to ensure consistency across all instructors; define competencies, grading, scheduling, and textbook requirements.
  • Prepare course lesson plans aligned with approved syllabi, selecting textbooks and educational resources in collaboration with program faculty.
  • Ensure curriculum, learning materials, and resources remain current with evolving IT industry standards.
• Program Administration, Budget, & Equipment
  • Specify, select, operate, and maintain equipment or training modules required for coursework, keeping technology current with industry trends.
  • Manage the departmental budget and utilize the e-purchasing system to procure programmatic items within financial constraints.
  • Submit required grade, attendance, and administrative reports in a timely manner.
  • Ensure students follow safety protocols; transport students for field trips, customer jobs, or off-site activities per college guidelines.
• Program Leadership & Faculty Coordination
  • Hold regular program meetings with faculty and staff; coordinate with all instructors to create year-long course schedules.
  • Maintain an industry-based advisory board for the Computer Support Specialist program, convening meetings at least twice per year.
  • Complete all program review and assessment documentation following Office of Assessment guidelines, coordinating with adjunct faculty to meet institutional requirements.
• Student Success, Recruitment, & Service
  • Assist with student recruitment and program marketing; collaborate with the Marketing department to develop promotional materials (brochures, web content, media spots, posters).
  • Assist students with job placement opportunities and follow-up tracking.
  • Serve on institutional committees as needed and participate in regular professional development.

Requirements

• Education & Certifications
  • College certificate in Computer Support Specialist or a related field.
  • Hold (or have held) one or more of the following industry certifications: A+, CompTIA Security+, CompTIA Network+, CompTIA Server+, CompTIA Linux+, CompTIA CNSS 4011–4016, CEH, CISSP, CISM, or GSEC (SANS).
  • Note: A bachelor’s degree in computer science can substitute for the industry certification requirement.
• Work Experience
  • Minimum of two (2) years of professional work experience in the computer industry or a closely related field.
  • Demonstrated ability to manage priorities, schedules, and deadlines for reports and administrative tasks.
• Skills
  • Strong computer and technology skills, including programming.
  • Knowledge of the latest industry technology and ability to integrate it into the program.
  • Adaptability to course technical updates.
  • Proficiency with communication and collaboration tools including Zoom and MS Teams.
  • Able to work professionally and collaboratively with industry partners.
  • Proficient in word processing, spreadsheets, and databases, including Microsoft Office Suite and/or Google Workspace.

Preferred Qualifications

• Bachelor’s degree or higher in Computer Science, Cybersecurity, or a closely related field; OR an associate degree or higher in the program area (or a closely related field).
• Five (5) or more years of professional industry experience in the relevant program area or a closely related field.
• Teaching or training experience.
• Experience using a Learning Management System (LMS) such as Blackboard.
• Demonstrated experience using learner-centered pedagogy.

Schedule

• Primarily during regular hours of Monday – Friday, 8:00 AM – 4:30 PM.
• Must be able to work a variable schedule/hour to meet operational needs, including evening and weekend hours as required.

Working Conditions

While performing the duties of this job, the employee is frequently required to stand, talk, hear, walk, sit, and occasionally push or lift items (including workstation equipment such as towers and monitors). Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.