Computer Operator, (SG-10), Computer Operator Trainee (SG-08) Item# 08216

Duties

Maintain 24/7 operational readiness of data center equipment, monitor mission-critical systems, and operate print equipment.

Monitor system consoles and hardware diagnostic displays for mainframe and open systems to ensure efficient operations and proper execution of transactions, programs, and data transfers.

Act as Help Desk consultant for remote systems during off-shift hours and assist with procedural matters and problems involving programmers/analysts.

Move or lift equipment and supplies as needed.

Minimum Qualifications

No exam required under the New York Hiring for Emergency Limited Placement Statewide (NY HELPS) Program.

For appointment to a Computer Operator Trainee, a high school diploma or high school equivalency diploma is required.

For appointment to a Computer Operator, a high school or high school equivalency diploma and six months full-time experience in large scale/commercial printing equipment, mainframe, medium to large server, multi-variable print production, or IT-related activities is required.

Competitive Minimum Qualifications

You must be currently reachable on the appropriate eligible list for this title, eligible under the 55 b/c program, or eligible to transfer to this title under Section 70.1 of the Civil Service Law.

Transfer

To transfer to a Computer Operator, salary grade (SG)-10, you must have one year of permanent competitive service, or 55-b/55-c service in an approved title allocated to an SG-8 or above.

Additional Comments

Preferred Qualifications/Knowledge, skills, and abilities:

• Demonstrates strong interpersonal skills and communicates with tact and diplomacy.
• Works well in a team environment and can take direction and work independently.
• Manages multiple tasks and deadlines effectively.
• Can lift up to 50 lbs.
• Maintains production requirements while ensuring quality control standards.
• Knowledgeable in Microsoft Office and Teams.

Reasonable Accommodation

The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities.

Equal Opportunity Employment

The Office of the NYS Comptroller values a diverse workforce and expects all employees to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers.

Benefits

• A state pension with vesting after five years’ service
• Comprehensive medical, dental, and vision insurance
• Flexible spending accounts for dependent and health care
• Productivity Enhancement Program (PEP)
• Public Service Loan Forgiveness (PSLF)
• NYS Deferred Compensation plan
• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
• Holiday and paid time off
• Shift and geographic pay differentials
• A committed continuous learning environment
• Informational Brown Bag sessions
• Wellness at Work Programs
• OSC Mentoring Program

Address

Office of the New York State Comptroller, Division of Human Resources
110 State Street, 12th Floor

Notes on Applying

Submit a clear, concise cover letter and resume stating how you meet the minimum qualifications for this title. To apply, copy and paste the following link into your browser:
https://gen-oscstateofny-prd.inforcloudsuite.com/hcm/xmlhttp/shorturl.do?key=W6
Reference Item #08216-KKS on your cover letter for proper routing.

Unofficial Transcripts and/or Templates

Documents must be sent as unlocked and accessible attachments.

Contact

If you have questions about this vacancy, please contact this Division representative:
Division Contact: Lisamarie Hitchcock
Email Address: CIO_HR@osc.ny.gov