Computer Operator I

Responsibilities

• Monitor Brightstar’s enterprise systems in a 24/7 operational environment
• Support product development, systems integration, and lottery operations teams
• Execute daily operational checklists and ensure tasks are completed accurately
• Generate and review reports to ensure accuracy and clarity before distribution
• Identify and escalate system issues quickly and effectively
• Assist in system recovery efforts to restore normal operations
• Partner with cross-functional teams to maintain seamless service delivery

Qualifications

• Associate or Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field
• OR equivalent experience with at least 2 years in a related technical role
• Strong attention to detail and problem-solving skills
• Ability to work effectively in a fast-paced, shift-based environment

Benefits

• Medical benefits on day one of being a Brightstar employee
• 12 paid holidays plus two floating holidays per year
• Three weeks of paid vacation per year, prorated in the first year
• 401K with employer match and 100% vested on day one
• Company-paid parental leave, life insurance, short-term disability, and long-term disability
• Gym membership reimbursement, free identity theft protection, and tuition reimbursement

Work Schedule

• 12-hour night shift (7:00 PM – 7:00 AM), including a 1-hour break
• Rotating 2-week schedule that includes weekend shifts

Success Profile

• Leading Complexity
• Leading People
• Leading the Business
• Leading Self

Pay

The estimated starting compensation range for this role is $24/hr. The actual pay offered may be higher or lower.

Location

Nearest Major Market: Providence
Nearest Secondary Market: Rhode Island