Computer Operations Analyst 2/3 - 19977 - Roy Utah

About the role

Northrop Grumman is seeking a Computer Systems Analyst for its Roy, Utah location. This full‑time, on‑site position supports classified government contracts and offers the opportunity to work on revolutionary systems that impact people’s lives worldwide. The role provides resources, support, and a collaborative environment to develop skills and expand professional networks.

Responsibilities

• Perform as a Computer Systems Analyst in support of classified government contracts.
• Exhibit good communication skills, an energetic approach, and patience with customers.
• Establish and maintain customer satisfaction according to defined objectives while adhering to established policies.
• Report task statuses for all recurring and non‑recurring efforts in written and oral format.
• Support cross‑disciplinary issue isolation between software, firmware, hardware, operating systems, networks, and applications.
• Collaborate with network, software, and system engineers, and PC desktop technicians on multi‑user computer systems.
• Support multiple networks under limited direction, ensuring administration tasks follow all security policies and procedures.
• Assist with installing, upgrading/patching, and troubleshooting systems in support of configuration management.
• Maintain backup and recovery services, manage Windows file systems and disk space, and handle routine virus protection.
• Create Windows user and computer accounts, file permissions, and security access lists.
• Test new product releases to ensure compatibility and minimize user impact.
• Follow documented technical processes and procedures as assigned.
• Troubleshoot issues with vendors; evaluate vendor products, services, and suggestions.
• Adhere to strict Information Systems security guidelines.
• Maintain security audit and logging information on all classified networked and standalone computers as directed by the Information Systems Security Manager (ISSM).
• Prepare documentation for input to Cybersecurity.
• Support environments via ticketing systems (ServiceNow, JIRA, etc.).
• Escalate issues that require senior‑level attention or involvement.
• Lifts and moves equipment up to 50 pounds.
• Work after hours and weekends as needed.

Basic Qualifications

• Level 2: Master's Degree with 0 years of experience; OR a Bachelor's Degree with 2 years of experience; OR an Associate's Degree with 4 years of experience; OR a High School Diploma (or equivalent) with 6 years of experience.
• Level 3: Master's Degree with 3 years of experience; OR a Bachelor's Degree with 5 years of experience; OR an Associate's Degree with 7 years of experience; OR a High School Diploma (or equivalent) with 9 years of experience.
• Knowledge of Windows Server operating systems and workstation support.
• Must meet U.S. Government 8140 requirements for a Systems Operation Analyst.
• CompTIA Security+, ISC CISSP, or equivalent certification is required.
• Active U.S. Government Secret‑level clearance (or eligibility to obtain one) and ability to obtain and maintain access to Special Access Programs.

Preferred Qualifications

• Windows Server administration experience, including Active Directory and Group Policy.
• Knowledge of NISPOM Chapter 8, DCID 6/3‑ICD 503, RMF, STIG, JAFAN, or JSIG information‑system environments.
• Understanding of basic networking concepts.
• Creation and deployment of system images in a LAN up to an enterprise environment.
• Awareness of virtualization technologies.
• Knowledge of environmental monitoring tools (HBSS, SolarWinds, Splunk).
• Limited experience in scripting.
• Operating‑system cross‑platform awareness (e.g., Windows, Linux, Solaris, macOS, UNIX).
• Experience with Assessment & Authorization processes.

Pay

CIDO Primary Level Salary Range: $72,100.00 – $108,100.00
Secondary Level Salary Range: $89,400.00 – $132,200.00

Base‑salary offers consider scope, responsibilities, experience, education, skills, and market conditions. Employees may be eligible for overtime, shift differential, discretionary bonuses, and, for senior positions, long‑term incentives.

Benefits

• Health insurance coverage.
• Life and disability insurance.
• Savings plan.
• Company‑paid holidays.
• Paid time off (PTO) for vacation and personal business.

Additional Information

Travel: Yes, up to 10 % of the time.
Relocation assistance: None available.
Clearance required: SAP (Secret‑level clearance required; eligibility for Special Access Programs).