Computer Lab Department Head

General Summary: Under general supervision, the Computer Lab Department Head provides leadership, management, training, and professional and supervisory support in the planning, coordination, and operation of a Computer Lab Department at a branch library. Responsibilities include assisting and training computer lab users and staff, fostering positive community relationships, and overseeing branch projects, programs, and committees. Acts as Person-In-Charge (PIC) on a routine basis and as needed.

Responsibilities

• Motivates and supervises assigned staff, including performance coaching, career counseling, development, and conflict resolution.
• Organizes services, programs, and employees to achieve established goals.
• Coordinates with Branch Manager and other branch-level departments to meet branch and District goals.
• Develops, maintains, and monitors key reporting metrics to achieve and control desired quality outcomes.
• Accurately prepares and maintains files, records, and reports, handling confidential information with discretion.
• Sets short-term (daily to annual) operational goals for the assigned service or department.
• Handles customer service issues.
• Monitors department compliance with federal, state, and local laws, regulations, codes, best practices, and District policies.
• Adapts to current and emerging trends in library administration/science and public administration, making recommendations for future strategies and planning.
• Performs other duties as assigned.

Requirements

• Bachelor’s Degree (required). Bachelor’s degree in Computer Science or related field (preferred).
• Two (2) years’ experience training and/or instructing users on personal computers and software operations, with at least one (1) year in a lead or supervisory role or completion of Library District’s Apprentice Person-In-Charge (APIC) training.
• Prior completion of Las Vegas-Clark County Library District’s Person-in-Charge (PIC) Training or completion within six (6) months of assuming the position.
• District-provided AED/CPR certification must be completed within six (6) months of assuming the position and maintained while in the role.

Skills

• Knowledge of effective supervisory principles and methods.
• Knowledge of report and record-keeping principles and procedures.
• Ability to perform basic accounting.
• Ability to handle stressful situations with professional composure.

Physical Requirements

Although work is performed in a library setting, tasks may involve frequent walking, standing, bending, reaching, stooping, and some lifting and carrying of objects of moderate weight (20-50 pounds).

Schedule

• Monday: 9:15 AM – 6:15 PM
• Tuesday: 9:15 AM – 6:15 PM
• Wednesday: 11:15 AM – 8:15 PM
• Thursday: 9:15 AM – 6:15 PM
• Friday: Anticipated schedule may vary based on the needs of the Library District.
• Saturday & Sunday: 9:15 AM – 6:15 PM

Pay

$80,384 – $107,722 per year. Pay typically begins at the minimum of the pay range, with eligibility for annual merit and COLA increases per District policy.

Benefits

• Medical, dental, vision, and life insurance.
• Nevada Public Employees Retirement System (PERS).
• 14 paid holidays, plus 1 additional floating holiday per year.
• Paid vacation (18 days per year) and sick time (12 days per year).
• Tuition reimbursement.

For more details about employee benefits, visit thelibrarydistrict.org/benefits.