Head of Laboratory
Ontex · Stokesdale, NC · 1 wk ago
Information TechnologyFull-time
Head of Quality Laboratory
Location: Stokesdale, NC, US, 27320
Company: Ontex
Leadership & Team Development
- Lead, coach, and develop a team of Quality Lab Technicians
- Build capabilities aligned with global Ontex standards and best practices
- Set clear priorities and ensure effective workload planning
Quality & Compliance Excellence
- Ensure compliance with GMP, GLP, GDP, ISO standards, and all safety regulations
- Maintain an audit-ready laboratory, delivering zero major or critical findings
- Oversee calibration programs and ensure accuracy of all lab equipment
Operational Effectiveness
- Organize and optimize laboratory activities to support production and supply chain needs
- Ensure raw material and finished product testing meets defined inspection plans
- Own the product release process and support risk assessments for non-conforming materials
- Monitor lab KPIs, identify trends, and drive continuous improvement
Problem Solving & Continuous Improvement
- Lead root cause analysis for material or product deviations
- Improve non-routine testing methods and laboratory processes
- Ensure timely closure of non-conformities and action plans
Cross-Functional Collaboration
- Partner with teams across Production, R&D, Technical Services, Maintenance, Logistics, and Quality
- Align with global Ontex laboratory standards and share best practices across sites
Qualifications
- Bachelor’s degree (or equivalent experience) in a technical field; Chemistry/Chemical background preferred
- 2–5 years of experience in a laboratory environment, ideally within manufacturing
- Strong knowledge of Good Laboratory, Manufacturing, and Documentation Practices
- Understanding of production processes and quality control systems
- Familiarity with ERP/SAP systems and MS Office tools
- Strong analytical mindset and attention to detail
- Effective communicator with the ability to influence across teams
- Proven organizational and prioritization skills
- Team-oriented leader with strong people management capabilities