Comprehensive Scheduler II, Urology - Temple Faculty Practice

About the role

The Comprehensive Scheduler II has a broad range of scheduling expertise across TFP and Hospital Systems. Primary focus is to schedule continuity appointments during the check-out process to ensure patients have the appointments needed and are not lost to follow-up. Scheduling will be focused on those referrals that are common to the department that they support. Serves as in-house registration expert. While physically residing in the practice the majority of the time, may also be housed centrally based on the needs of the referrals and expertise required. The CST II is part of the central Comprehensive Team and reports to the Manager, Comprehensive Scheduling.

The scheduler works with their Manager and CST to build relationships with administration and outside scheduling/messaging vendors.

Responsibilities

• Schedule continuity appointments during the check-out process to ensure patients have necessary follow-up appointments.
• Focus on referrals common to the supported department.
• Serve as an in-house registration expert.
• Build relationships with administration and outside scheduling/messaging vendors.

Requirements

• High School Diploma or Equivalent (Required).
• Bachelor's Degree in a Healthcare related program (Preferred).
• 1 year experience in an internal (TUHS) physician out-patient practice setting performing registration and scheduling tasks (Required).
• General experience with the TFP scheduling system and EPIC (Required).