Comprehensive Personal Liability Represented Claims Adjuster -Remote

Responsibilities

• Negotiates and settles claims in accordance with business unit best practices.
• Reviews policy language and analysis to determine coverage.
• Reviews medical reports in preparation for claims settlement evaluation.
• Coordinates the appraisal process for highly complex, disputed claims, ensuring adherence to policy provisions.
• Determines and explains coverage limits in moderately complex and complex claims involving single or multiple claimants, also determines claim value.
• Sets initial reserve, updates reserve, documents rationale and claim summary notes.
• Acts as the primary point of contact for policyholder attorneys, leading direct negotiations to resolve disputes efficiently.
• Drafts and responds to attorney correspondence, requests for information, and demands to maintain compliance and mitigate legal exposure.
• Researches and responds to moderately complex and occasionally complex customer communications, concerns, conflicts or issues.
• Summarizes documents and enters into claim system notes, documenting a claim file with notes, evaluations and decision-making process.

Qualifications

• 2 or more years of experience.
• Adjuster License.
• Strong negotiating experience and policy interpretation experience.
• Experience handling third-party bodily injury claims arising from homeowners, renters, landlord, ATV, boat, and golf cart insurance policies.

Benefits

Work Location: Remote Home-Based
Home-Based Work: This position is a permanent remote home-based role. Your home office does not need to be near an Allstate office, but it does need to be in the United States. This position is not available for California, Alaska, Washington and Hawaii residents.
When you work from home full time, you’ll need:
a home office – a dedicated workspace in your residence that is private and free from distractions
a minimum internet bandwidth of 50 MB down/5 MB up
appropriate work surface and seating

What Will Allstate Provide?

A technology bundle that includes all equipment needed to perform your work from home (laptop, monitors, headset, keyboard, mouse)
Connectivity reimbursement of $80 per month to offset some of the cost of internet

Skills

• Bodily Injury Claims
• Communication
• Critical Thinking
• Information Collection
• Multitasking
• Negotiation
• Third Party Claims
• Timeline Management
• Time Management

Compensation

Compensation range for this position is $56,000 - $111,550 per year, based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation.

Additional Information

This position is a permanent remote home-based role. Your home office does not need to be near an Allstate office, but it does need to be in the United States. This position is not available for California, Alaska, Washington and Hawaii residents.
Candidates who have previously worked for and are seeking to be rehired at Allstate and its family companies are not eligible for this sign-on bonus.
Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.