Compliance Supervisor - Full Time

Essential Duties & Responsibilities

• Delivers superior internal and external guest service the Penn Entertainment Inc. way by ensuring every interaction includes our Service Standards and work harmoniously with fellow team members.
• Daily interpretations and enforcements of federally mandated reporting requirements of the Code of Federal Regulations (Bank Secrecy Act) and Financial Crimes Enforcement Network (FinCEN).
• Minimizes regulatory risk of IRS fines and penalties by maintaining the Title 31 Compliance program so as to ensure the highest level of team member awareness, accurate capturing of currency transactions, effective daily audits of all Title 31 paperwork, and timely filing of all Currency Transaction Reports (CTR) and Suspicious Activity Reports (SAR) to the IRS and FinCEN, respectively, as required by federal law.
• Trains team members, as needed, to ensure thorough knowledge and complete comprehension of federal Title 31 regulations and supplemental property and departmental procedures developed to meet these requirements.
• Conducts discretionary team member assessments by analyzing Title 31 test scores, exception reports, patterned discrepancies, and accuracy of form completion, recognizing areas of exposure with regard to Title 31 and subsequently providing recommended action to the Director of Compliance.
• Continual development and improvement of the property’s Title 31 Compliance Program, to include on-going evaluation of departmental procedures, training materials, and system capabilities of capturing cash-in and cash-out transactions.
• Ability to work independently and objectively while exhibiting sound discretion when researching and interpreting federal requirements, educating team members, scrutinizing data, and/or seeking resolution of Title 31 issues.
• Ability to thoroughly investigate suspicious activities ensuring the most complete and detailed narrative of events are reported in a timely manner to FinCEN via the Suspicious Activity Report, as well as, demonstrating sound judgment when determining appropriate action(s) necessary with regard to potential guests account status which may include the designation of Gaming Prohibited.
• Conducts routine assessments of the property’s Responsible Gaming efforts to ensure compliance with Corporate standards, the American Gaming Associations, and the New Mexico and Nevada Gaming Control Boards standards and Code of Conduct, reporting any identified failures to the Director of Compliance.
• Provides assistance with compliance related investigations and audits as assigned by the Director of Compliance.
• Manages the administrative maintenance associated with self-ban/trespass guest accounts within the casino management system and report to the Director of Compliance any discrepancies noted.
• Performs responsibilities independently, with little supervision while maintaining the ability to make informed and educated decisions.
• Queries, audits and maintains custom computer reports, spreadsheets and word documents files.
• Performs data entry and utilize scanning software.
• Maintains and organizes department files as directed.
• Completes special projects as assigned by the Director of Compliance and recommends improvement and/or corrective actions as necessary.
• Maintains a positive attitude at all times, supporting the policies of Senior Management.
• Maintains strict confidentiality regarding all matters related to M Resort and Zia Park compliance department including areas governed by Penn Entertainment, Inc. Compliance Program.
• Adheres to guest service requirement listed above.
• Adheres to, interpret, support, and explain established company policies and procedures as well as applicable local, state, federal and other regulatory procedures.
• Fosters and maintains positive team member relations in a supportive environment and interfaces with other departments to ensure a harmonious working relationship.

Education and/or Experience Requirements

• Three (3) years experience in preferably an administrative or auditing position.
• Bachelor’s degree with emphasis in management, business, finance OR an equivalent combination of education and experience preferred.
• Knowledge of Title 31 and the Bank Secrecy Act preferred.
• Strong problem solving, mediation, coaching, and consulting skills.
• Excellent verbal and written communications skills.
• Excellent interpersonal skills.
• Knowledgeable of applicable federal, state, and local regulations.
• Full competency in Microsoft Office.
• Knowledge and ability to interpret the BSA’s Title 31 reporting requirements.
• Knowledge and ability to interpret NMGCB and NVGCB Regulations and Statutes.
• Ability to perform research of regulatory matters both federal and state.
• Must successfully pass background check.
• Must obtain Gaming License in multiple jurisdictions.
• Must be 21 years of age.

Starting Salary

$22.00 Hourly