Compliance Specialist

About the role

The Compliance Specialist supports all compliance and regulatory functions for the Food Safety and Compliance group. They develop and maintain reporting systems for all third-party audits, Westrock Coffee's Quality management systems, supplier compliance and supplier management system. This role manages all documentation relating to company certifications like organic, kosher and sustainability programs.

Responsibilities

• Assists in developing, implementing, communicating, and maintaining Westrock Coffee's Quality Management System
• Manages certification programs, certification audits and documentation associated with the same
• Works cross functionally to help manage 3rd party audit systems like SQF, customer and regulatory audits
• Manages supplier compliance by managing TraceGains system and communicating Westrock Coffee's quality requirements to Suppliers and ensure compliance
• Helps manage and track customer complaints and CAPA programs
• Helps monitor and maintain pre-requisite programs & training
• Maintains raw material specifications, supplier management, and supplier compliance documentation and implementation of systematized tracking in Supply Chain Management and Quality Management systems as needed
• Supports raw material supplier/contract manufactured/allied evaluation program by tracking supplier performance related to customer complaints, ongoing quality, documentation compliance, and other as needed
• Evaluates new ingredients to ensure absence of allergens, absence of gluten, supplied by a GFSI certified supplier, and Kosher certified
• Fulfills other duties as requested by management

Qualifications

• Experience in quality assurance or product development, and with food safety programs in a food-manufacturing environment, is strongly preferred
• Bachelor's degree in food science, Biology, Engineering, Chemistry, or other relevant degree; or an equivalent combination of education and experience
• Working knowledge of Good Manufacturing Practices (GMPs), Food Safety, HACCP and other technical aspects of food manufacturing
• Experience and knowledge with computer-based quality management and tracking systems, including Microsoft Office and Office-based database systems
• Ability to write/audit SOPs to ensure compliance with food safety requirements
• Ability to communicate effectively at all levels in the organization
• Ability to work cross-functionally and in teams in a variety of fast-moving situations and markets -- responding quickly to information request from internal and external customers

Pay

$20.00 per hour starting pay rate