Compliance Specialist

About the Company

ZP Better Together is one of the nation's most extensive communication services for the deaf and hard of hearing communities. As a leading provider of onsite interpreting services, video relay service, and video remote interpreting, the company delivers a wide array of options designed to meet the unique communication needs of its customers. Our vision is to provide high-quality services with innovative products that break down communication barriers, ensuring communication access is a right worthy of utmost respect.

Responsibilities

• Develop and oversee control systems to prevent or deal with violations of legal guidelines and internal policies.
• Evaluate the efficiency of processes and controls and improve them continuously.
• Revise procedures, reports, and practices periodically to identify hidden risks or non-conformity issues.
• Draft, modify, and implement company policies.
• Document business processes, risks, and control procedures in conformity with the Federal Communications Commission and applicable requirements.
• Review the work of colleagues when necessary to identify compliance issues and provide advice or training.
• Keep abreast of regulatory developments within or outside of the company as well as evolving best practices in compliance control.
• Prepare reports for senior management and external regulatory bodies as appropriate.

Requirements

• Bachelor’s degree in accounting, business, public administration, or related field.
• Seven years of professional performance auditing, analytical, or similar work experience.
• Three years of lead-auditor or similar experience leading and directing professional staff; or an equivalent combination of education and experience.
• Possession of a professional designation such as Certified Internal Auditor, Certified Public Accountant, Certified Governmental Auditing Professional, Certified Information Systems Analyst, Certified Government Finance Manager, or Certified Fraud Examiner.

Skills

• Legal and FCC regulatory compliance (knowledge of Federal Communications Commission regulations on relay service; federal and state regulations on accessibility of communications services and technologies, including interpreting service).
• Research and analyzing information skills.
• Reporting research results.
• Auditing.
• Administrative writing skills.
• Organization.
• Working with others, including deaf and hard of hearing employees.
• Statistical analysis.
• American Sign Language proficiency preferred, or willingness to learn ASL and the deaf culture.

Work Environment

• Employees may experience the following physical demands for extended periods of time:
  • Sitting, standing, and walking (95-100%).
  • Keyboarding (40-60%).
  • Viewing computer monitor, videophone, and cell phone requiring close vision (40-60%).
  • Lifting computers and other equipment.
• Position may require some travel.