Compliance Specialist

About the role

The Compliance Specialist will be under the direction of the VP of Social Services, responsible for monitoring performance metrics, evaluating service quality, and implementing continuous improvement initiatives. The role involves analyzing data, identifying trends, and collaborating with the team to strengthen program outcomes, compliance, and efficiency.

Responsibilities

• Identify performance gaps and recommend actionable improvements within the foster care program.
• Support leadership with data-driven decision-making and recommendations.
• Implement tracking tool for grant reporting for compliance.
• Maintain statistical data to improve programmatic PBC outcomes.
• Contribute to team effort by performing other duties as assigned.
• Work closely with program managers and supervisors to accomplish program goals.
• Provide training on quality standards results, performance expectations and data.
• Review and follow-up on incident reports, placement breaks, movements, disruptions, etc.
• Assist with special projects for the program staff, children, and foster parents.
• Contributes to team effort by performing other duties as assigned.

Qualifications

• Masters degree in social work or a closely related field is required.
• Minimum of four years of social work experience.

Essential Job Functions

• Successfully complete training DCS’s Performance Base Contracting Model.
• Track Resource Home Eligibility Team (RHET) program & standards with Recruitment staff and implement new processes for compliance.
• Cook with PQI to make program recommendations through data driven outputs.
• Provide training as assigned to increase program’s performance.
• Maintain statistical data to improve programmatic PBC outcomes.
• Contributes to team effort by performing other duties as assigned.

Knowledge, Skills, Abilities

• Knowledge of foster care and adoption provider policies and standards for Tennessee.
• High attention to detail and accuracy.
• Possess strong analytical skills.
• Oral and written communications skills to effectively communicate with diverse groups. Excellent documentation and reporting skills. Detail oriented.
• Proficiency with data tools to include computer skills include word processing, spreadsheets, database management, e-mail, and the Internet.
• Ability to perceive and deal with sensitive issues while maintaining confidentiality and objectivity.
• Recordkeeping skills to maintain legible, accurate, up-to-date files so that information is readily researched and retrieved.
• Organizational skills to determine workload and to oversee multiple priorities effectively.
• Strong interpersonal skills and ability to collaborate across various teams.
• Ability to work as a team player and interact and assist all employees as necessary.
• Must be able to attend after hours, weekends, and special events to support the department.

Physical Demands

• Regularly required to verbally converse and comprehend effectively.
• Occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms.
• Occasionally lift and/or move up to 20 pounds.
• Specific vision abilities required by this job include close vision.

Special Conditions

• This position requires a valid driver's license, a good driving record with appropriate level of automobile insurance. Function on call for emergencies.