Compliance Specialist

About the role

The Compliance Specialist I supports a culture of sustained procedural adherence and operational integrity across the organization. This role ensures enterprise-wide compliance with internal policies and regulatory requirements through monitoring, risk-based reviews, and control assessments.

Essential Functions & Responsibilities

• Reviews Park mortgage and consumer loan products, including new consumer and special accounts, to ensure compliance with established policies and procedures.
• Makes sure consumer loan transactions, modifications, and advances are properly documented according to credit union standards.
• Performs additional reviews in other operational areas as needed to support overall compliance and operational integrity.
• Maintains file maintenance reports, reviewing each record to ensure proper modifications and paperwork are complete.
• Uses judgment to differentiate critical vs. non-critical errors and takes appropriate action to record and communicate these errors to staff.
• Keeps managers informed of critical matters requiring immediate attention.
• Provides reports and feedback to management regarding review and audit findings.
• Pairs with frontline staff, lending staff, and managers to discuss observations and recommendations.
• Suggests process improvements and participates in committees or special projects as assigned to support compliance, accuracy, and operational effectiveness.
• Stays updated on state and federal rules and regulations governing credit union operations to ensure compliance is maintained.
• Performs other job-related duties as assigned.

Performance Measurements

• Supports Park's culture by aligning words and actions with the Park VIBE, which includes Vibrant Connections, Inclusive Excellence, Bold Compassion, and Endless Empowerment.
• Provides friendly, professional, and accurate service and support to all members and coworkers.
• Processes all work within established time frames with zero errors.
• Keeps management informed of any key operation issues affecting the department.
• Ensures individual and Credit Union adherence to policies.
• Fulfills the credit union's Bank Secrecy Act and anti-money laundering policies and procedures, including running OFAC searches, completing investigative reports of suspicious activity, and currency transaction reports timely and without error.
• Maintains a professional work environment, promotes teamwork, builds respect among coworkers, and presents a businesslike appearance.
• Follows all security policies and procedures and reports discrepancies or suspicious activity to manager immediately.

Knowledge And Skills

• Experience: Three years to five years of similar or related experience.
• Education: A two-year college degree, specialized certification or licensing, completion of specialized training courses, or an apprenticeship program.

Interpersonal Skills

• Work involves contact with persons beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion.
• Outside contacts take the form of service to the public (members or vendors), requiring ordinary courtesy in providing assistance and information.

Other Skills

• Good organization skills with attention to detail.
• Good communication skills (verbal and written).
• Self-motivated.
• Excellent time management skills.

Physical Requirements

• Regularly sits, stands, and walks short distances.
• Frequently uses hands and fingers to count currency and handle, manipulate, and feel objects, documents, and office tools and equipment.
• Reads, writes, listens, speaks, and uses personal computers, copiers, telephones, and other office equipment and software throughout the work day.
• Occasionally stoops, bends, squats, and reaches overhead with hands and arms.
• Occasionally pushes and pulls of office furniture and other objects.
• Lifts and/or moves up to 15 pounds and on occasion lifts and/or moves up to 25 pounds.

Pay Range

$26.38 - $27.20 per hour

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