Compliance Specialist

Essential Functions & Responsibilities

• Reviews Park mortgage and consumer loan products, including new consumer and special accounts, to ensure compliance with established policies and procedures.
• Makes sure all required documentation is complete and accurately maintained in accordance with credit union standards during consumer loan transactions, modifications, and advances.
• Performs additional reviews in other operational areas as needed to support overall compliance and operational integrity.
• Uses judgment to differentiate critical vs. noncritical errors and takes appropriate action to record and communicate errors to staff.
• Keeps manager informed of critical matters requiring immediate attention.
• Provides reports and feedback to management regarding review and audit findings.
• Pairs with frontline staff, lending staff, and managers to discuss observations and recommendations.
• Suggests process improvements and participates in committees or special projects as assigned to support compliance, accuracy, and operational effectiveness.
• Stays updated on state and federal rules and regulations governing credit union operations to ensure compliance is maintained.
• Performs other job-related duties as assigned.

Performance Measurements

• To be an ambassador of Park's culture supporting the credit union's mission to build thriving communities together ensuring words and actions align with the Park VIBE that defines our Core Values: Vibrant Connections Inclusive Excellence Bold Compassion Endless Empowerment
• To provide friendly, professional, and accurate service and support to all members and coworkers.
• To process all work within established time frames of department with zero errors.
• To keep management informed of any key operation issues affecting the department.
• To ensure individual and Credit Union adherence to policies.
• To follow the credit union’s Bank Secrecy Act and anti-money laundering policies and procedures, including running OFAC searches, completing investigative reports of suspicious activity and currency transaction reports timely and without error.
• To maintain a professional work environment, promote teamwork, build respect among coworkers, and present a businesslike appearance.
• To follow all security policies and procedures and report discrepancies or suspicious activity to manager immediately.

Knowledge and Skills

• Experience: Three years to five years of similar or related experience.
• Educational Requirements: A two-year college degree, or completion of a specialized certification or licensing, or completion of specialized training courses conducted by vendors, or job-specific skills acquired through an apprenticeship program.
• Interpersonal Skills: Good organization skills with attention to detail, good communication skills (verbal and written), self-motivation, excellent time management skills.

Physical Requirements

• The physical demands described here are representative of those required to successfully perform the essential functions of this position, but do not necessarily constitute an exhaustive list of all essential functions.
• While performing the essential duties of this position, the employee frequently must sit, stand, and walk short distances.
• The employee frequently uses hands and fingers to count currency and handle, manipulate, and feel objects, documents, and office tools and equipment.
• The employee reads, writes, listens, speaks, and uses personal computers, copiers, telephones, and other office equipment and software throughout the work day.
• The employee is occasionally required to stoop, bend, squat, and reach overhead with hands and arms.
• The employee may occasionally lift and/or move up to 15 pounds and on occasion lift and/or move up to 25 pounds.

Pay Range

$26.38 - $27.20 per hour

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