Compliance Specialist

Responsibilities

• Coordinates regulatory activities to provide optimum support to all departments and manager.
• Processes renewal submissions for the Louisiana Gaming Control Board.
• Maintains organized set of detailed records and files to document transactions.
• Assists in compilation of reports for the Louisiana Gaming Control Board and assists in submission of necessary paperwork on behalf of manager, as needed.
• Responsible for tracking and maintaining Louisiana Gaming Control Board approval documentation for any property matters.
• Performs research, as necessary, for tasks ranging from small daily projects and questions to large-scale implementation procedures; reports findings to manager.
• Assists in Audit of Self-Exclusion program, as necessary.
• Maintains necessary compliance logs and ensures they are updated.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
• Assists manager with administrative duties, as needed.
• Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.
• Assists in Audit of Responsible Gaming, CTR, and SARC and/or Title 31 programs, in accordance with property’s established compliance guidelines.
• Performs all other related and compatible duties as assigned.
• Maintains strict confidentiality in all departmental and company matters.

Requirements

• High School Diploma or equivalent and minimum one (1) year of experience in compliance or governmental affairs required, Bachelor’s degree in related field preferred; or equivalent combination of education and experience.
• Casino experience required.
• Must be proficient in Microsoft Office applications (Word, Excel, and Outlook).
• Knowledge of Casino Operations software and equipment a plus.
• Ability to maintain a high level of confidentiality and professionalism.
• Must possess excellent written and verbal communication skills.
• Able to meet deadlines and effectively manage multiple priorities in a demanding work environment.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to review documents for regulatory requirements.
• Must have excellent interpersonal, organizational, and time management skills.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.

Qualifications

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.

Skills

• Microsoft Office applications (Word, Excel, and Outlook)
• Knowledge of Casino Operations software and equipment
• Excellent written and verbal communication skills
• Excellent interpersonal, organizational, and time management skills
• Confidentiality and professionalism
• Customer service
• Administrative duties
• Regulatory compliance
• Research and report writing
• Self-exclusion program audit
• Responsible Gaming, CTR, and SARC audits

Benefits

• Paid time off is earned according to the local policy and increases with the length of employment.
• Comprehensive wellness programs designed to support financial, physical, and mental well-being.
• Competitive Total Rewards package including base salary, 401(k) matching, and annual performance bonus.
• Day-one medical coverage.

Pay

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience.

Schedule

Flexible schedule to accommodate the fast-paced nature of the industry.