Compliance Program Manager (Regulatory Implementation)

About the role

Liberty Dental Plan is seeking a Compliance Program Manager (Regulatory Implementation) to play a critical role in ensuring the organization’s compliance program meets regulatory and contractual standards across Commercial, Exchange, Medicaid, and Medicare lines of business. This role is responsible for leading the implementation of new regulatory and contractual requirements, serving as a key compliance resource to business areas, and ensuring regulatory changes are effectively operationalized, validated, and monitored across the organization.

Responsibilities

• Serve as a subject matter expert (SME) on regulatory and contractual requirements impacting all lines of business
• Monitor, identify, summarize, and maintain a repository of applicable regulatory requirements
• Coordinate with functional areas to ensure timely implementation of new regulatory and contractual requirements
• Research new regulations and provide guidance on ad hoc compliance-related inquiries
• Provide detailed analysis of new requirements and business impact to functional teams
• Review and provide formal feedback on implementation validation evidence, including provider agreements, client agreements, business associate agreements, policies and procedures, and member-facing materials
• Respond to client and regulatory audits and support corrective action plans
• Provide updates to leadership and clients regarding implementation requirements and progress
• Coordinate Liberty Dental Plan’s annual risk assessment, compliance workplan, and testing program
• Maintain the Compliance Plan, Code of Conduct, and related program materials
• Agregate, analyze, and report on compliance findings and implementation activities, including identifying trends, root causes, and performance improvement opportunities
• Prepare reports and presentations for key stakeholders, including senior leadership and the Board of Directors
• Develop and maintain compliance dashboards, status summaries, and tracking tools
• Develop reporting templates and oversee regular updates to identify and monitor risk
• Manage compliance initiatives and special projects, including process improvements across the organization
• Assist with daily operations of the Compliance and Privacy Program
• Oversee enterprise compliance training and ensure materials remain current
• Coordinate quarterly New Requirements Committee meetings and related subcommittees
• Identify opportunities to strengthen and promote a culture of compliance

Qualifications

• Bachelor’s degree required (or equivalent experience with relevant certifications)
• 7+ years of progressive experience in regulatory compliance and oversight
• Direct experience in government-managed or regulated healthcare
• Strong experience analyzing, organizing, and operationalizing regulatory requirements
• Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint) and SharePoint
• Intermediate Excel skills, including pivot tables, data connections, charts, and conditional formatting (preferred)
• Excellent critical thinking and problem-solving skills
• Strong written and verbal communication skills across all organizational levels
• Ability to manage multiple priorities in a fast-paced environment

Core Capabilities

• Logical reasoning and sound decision-making
• Ability to evaluate complex regulatory requirements and translate into actionable processes
• Strong attention to detail and organizational skills
• High integrity and ability to manage confidential information with discretion
• Ability to build trust and collaborate effectively with internal and external stakeholders

What Sets This Role Apart

• Ownership of regulatory implementation across multiple lines of business
• Direct involvement in enterprise risk assessment and compliance strategy
• Visibility to executive leadership and Board-level reporting
• Cross-functional collaboration across key business units

Benefits

We offer a comprehensive benefits package that includes:

• Comprehensive medical coverage through Anthem, with affordable premiums and multiple plan options - including an HDHP with HSA eligibility
• 100% employer-paid dental insurance and low-cost vision coverage for employees and dependents
• 401(k) retirement plan with immediate vesting, employer match, Roth option, and access to professional financial advice
• Short-term disability and a variety of voluntary benefits, including accident, critical illness, and hospital indemnity insurance
• Generous paid time off, including vacation and sick leave with rollover options, plus 10 paid company holidays and a wellness day
• Additional benefits including company-paid life insurance, tuition reimbursement, an employee perks program, and flexible work options for eligible positions