Compliance Privacy Advisor, Principal Associate

Responsibilities

• Closely follow emerging privacy trends across the country and internationally, including the development of new privacy laws
• Maintain subject matter expertise of applicable privacy laws and regulations such as FCRA, FACTA, TCPA, TSR, CAN-SPAM, GLBA, PIPEDA, UK DPA, GDPR, FFIEC guidance, CCPA, CA SB1, COPPA;
• Provide guidance and effective challenge on privacy risks and support business lines through various interactions and forum engagements
• Consult with legal counsel and other subject matter experts as necessary to address privacy compliance matters;
• Map legal and regulatory requirements to business processes and activities;
• Advise business lines on application of privacy requirements, development of controls and monitoring, remediation/corrective action of compliance breakdowns, and changes in law or regulation;
• Engage with compliance testing and others within the department to advise on privacy compliance matters;
• Review privacy-related complaints generated from business lines and provide guidance on remediation;
• Escalate and consult with subject matter experts, when necessary;
• Prepare and participate in reporting on privacy compliance activities;
• Travel to various Capital One locations as necessary.

Qualifications

• Clear results orientation and focus on achieving both short and long term goals;
• A proven track record of supporting and working across business lines and functions and with a senior management team;
• Ability to navigate “white space” or ambiguous situations to drive and execute an agenda in a fluid environment;
• Solid teamwork skills; ability to build and leverage the capabilities of a high-performing team;
• Interpersonal, presentation, and communications skills (written and oral);
• Strong judgment, integrity, and discretion in handling highly sensitive issues;
• Ability to effectively challenge first line of defense risk taking, risk assessments, and risk mitigation efforts;
• Successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment;
• Strong project management, process management, and organizational skills;
• A collaborative, energetic, solution-oriented, and innovative leadership style;
• Ability to balance operating independently with appropriate escalation and interaction with senior leadership;
• Willingness to work as a team player and interact with associates across functions, departments, and job levels, both inside and outside the Compliance Department;
• Understanding of key regulatory and audit requirements and three lines of defense risk management framework.