Compliance Operations Manager

About the role

The Compliance Operations Manager is responsible for building, scaling, and leading PrePass operations for our Compliance Offerings. This leader will design systems, processes, and a high-performing team to support fleet compliance, drive compliance, drug & alcohol programs, and ongoing audit readiness. The role is critical to reducing risk and enabling scalable growth for our customers.

Essential Responsibilities

• Build and lead a compliance operations team (driver compliance, D&A, fleet compliance)
• Develop SOPs and scalable workflows for all compliance processes
• Establish KPIs and reporting for compliance performance
• Oversee the Driver Qualification File (DQF) program and ensure completeness and accuracy
• Ensure all drivers in the program meet CDL, medical certification, and FMCSA requirements
• Build and optimize onboarding workflows for owner-operators and company drivers
• Manage MVR checks, background verifications, and prior employer inquiries
• Own the PrePass D&A consortium program in compliance with FMCSA regulations
• Manage random testing pool, pre-employment, post-accident, and reasonable suspicion testing
• Ensure compliance with the FMCSA Drug and Alcohol Clearinghouse
• Maintain accurate records and ensure audit readiness
• Build dashboards and reporting for compliance metrics and risk indicators
• Identify gaps and drive continuous improvement initiatives in FD360

Requirements

• 5+ years of experience in trucking, logistics, or fleet compliance
• Strong knowledge of FMCSA, DOT, and safety regulations
• Experience managing compliance programs (driver, fleet, or D&A)
• Experience leading or building teams
• Strong operational and process design skills

Bonus Points for Experience

• Executing a compliance strategy
• Experience with compliance platforms
• Managing audits or regulatory reviews
• Knowledge of IFTA, IRP, and multi-state operations

Desired Characteristics

• Operational leadership and team building
• Strong attention to detail and regulatory rigor
• Process design and scalability mindset
• Proactive approach to problem-solving and continuous improvement
• Strong communication and cross-functional collaboration

Benefits

• Robust benefit package that includes medical, dental, and vision that start on date of hire.
• Paid Time Off, to include vacation, sick, holidays, and floating holidays.
• Paid parental leave.
• 401(k) plan with employer match.
• Company-funded "lifestyle account" upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships).
• Tuition Reimbursement Program.
• Voluntary benefits, to include, but not limited to Legal and Pet Discounts.
• Employee Assistance Program (available at no cost to you).
• Company-sponsored and funded "Culture Team" that focuses on the Physical, Mental, and Professional well-being of employees.
• Community Give-Back initiatives.
• Culture that focuses on employee development initiatives.
• Company-wide bonus and commission plans.