Compliance Officer

Department: Municipal Transportation Agency

Application filing open August 17, 2026 through at least August 31, 2026.

About the role

The San Francisco Municipal Transportation Agency (SFMTA) Contract Compliance Office (CCO) ensures the SFMTA meets its obligation to provide opportunities to small, disadvantaged, and local businesses pursuant to the San Francisco Charter and Administrative Code, as well as state and federal regulations. The SFMTA CCO implements small business contracting and workforce policies for SFMTA contracts.

The SFMTA has contracts that must meet local, state, or federal program requirements for utilizing small, disadvantaged, and local businesses, monitored by the SFMTA CCO. Under general supervision, the Contract Compliance Officer I (CCOI) administers programs of compliance with equal opportunity in contracting, workforce policies, and performs related duties. This is the full journey level class in the Contract Compliance series.

Responsibilities

• Investigates and resolves non-compliance by parties to city/state/federal requirements and recommends procedures to ensure compliance with all contract provisions promoting equal opportunity objectives and supporting workforce development goals; interprets relevant laws and legislation.
• Advises department managers and/or serves as subject matter expert at hearings involving implementation of laws, executive orders, regulations, and procedures pertaining to equal opportunity, workforce, and LBE/SBE/DBE program enforcement.
• Partners with city agencies and other stakeholders to promote assigned programs; liaises with minority groups, human relations organizations, and related public and private organizations concerned with advancing equal opportunity in contracting objectives and workforce policies/requirements.
• Develops program techniques and criteria and provides methods of achieving equal opportunity in contracting objectives in contracts and workforce development policies; disseminates and implements equal opportunity policy statements; directs preparation of related correspondence and reports.
• Requests and enters data as appropriate. Collects, maintains, analyzes, and tracks small business participation, payment data, etc., for quarterly, semi-annual, and annual reports from various sources such as forms, documents, and systems.
• Reviews and monitors contract developments and selection processes to ensure equal opportunity in contracting objectives and enforcement of workforce development policies; conducts physical on-site inspections.
• Attends meetings of human rights, community, and equal opportunity groups, advisory councils, city, state, and federal agencies, and others involved in equal opportunity practices and workforce development; participates in pre-bid/proposal and pre-award meetings.
• Prepares instructions for distribution to department managers on equal opportunity in contracting and/or workforce development activities; directs preparation of, approves, and signs related correspondence, documents, and reports.
• Performs other related duties and responsibilities as assigned.

Requirements

Education: Possession of a Baccalaureate Degree from an accredited college or university with coursework in industrial relations, social sciences, or a related field.

Experience: Two (2) years of experience reviewing, monitoring, and developing contract or other compliance programs involving contracts, ordinances, or vendors. Such experience must have included one of the following:

• Providing technical direction on procurement, negotiation, and contract bidding procedures to ensure compliance with all contract requirements; OR
• Promoting equal opportunity, affirmative action, and non-discrimination objectives in contracting; OR
• Monitoring and enforcing prevailing wage, wage and hour laws, or labor standards; OR
• Construction contracts or construction management experience in monitoring and enforcing prevailing wage, wage and hour laws, or labor standards; OR
• Public policy or program development related to health care coverage/access or family work-life balance; OR
• Reviewing, monitoring, and enforcing workforce development policies.

Education Substitution: Additional experience as described above may substitute for the required degree on a year-for-year basis. One (1) year of experience will be considered equivalent to thirty (30) semester or forty-five (45) quarter units.

Education Substitution: Completion of a State of California approved building trades apprenticeship program may substitute for two (2) years of the required degree.

Experience Substitution: Possession of a Master's Degree in industrial relations, social sciences, or a related field or a Juris Doctorate Degree may substitute for one (1) year of the required experience.

Desirable Qualifications

• Experience in reviewing, monitoring, and enforcing compliance program(s), legislation, rule(s), and/or regulation(s).
• Clear and concise written communication skills.
• Experience in conducting investigations.
• Knowledge of the theories, principles, and practices of applicable federal, state, local rules and regulations governing civil rights, such as Titles VI, FTA, DBE, LBE, SBE.
• Experience working with diverse groups, including multicultural sensitivity and awareness.
• Ability to cope with adversarial work situations.
• Ability to successfully handle a heavy workload in a fast-paced environment.
• Ability to prioritize competing work assignments and exercise good judgment in establishing priorities.
• Detailed oriented with strong analytical and problem-solving skills.
• Ability to work independently as well as be a team player.
• Strong work values/ethics, including taking initiative.
• Strong computer/technical skills, including the ability to utilize technology such as Microsoft Office Applications to create reports and correspondence.
• Academic competence in reading and math.

Pay

$122,538.00 - $148,954.00

Schedule

Monday - Friday, 8:00 A.M. – 5:00 P.M.

Work Location

One South Van Ness, 6th Floor, San Francisco, CA 94103