Compliance Officer
About the role
We are hiring a Compliance Officer for one of our clients in Doral, or Tallahassee or Orlando, FL.
Responsibilities
- Contact constituents/complainants to discuss the details of the complaints that are filed.
- Read state statute and compare with complaints to analyze the issue.
- Communicating with the public, so good customer service skills are a MUST.
- Advise complainant of the Division's jurisdiction and that the case is being closed and for what reason.
- Provide any resources or referrals, as appropriate.
- Send a written correspondence to the complainant once approved by the supervisor.
- Close the case out by adding the appropriate codes/activities/statues in Versa.
- Document the actions in the OnBase system.
Requirements
- Communicate verbally and in writing appropriately.
- Read and interrupt Florida statutes.
- Previous experience working with the public in a professional work environment.
- Exceptional organizational skills.
- Commit to the project time line.
Education Requirements
- A high school diploma.
Work Hours
Monday to Friday
8:00 AM to 5:00 PM
Additional Information
- WORK ENVIRONMENT: Professional office, business casual.
- WORK LOCATIONS: Candidate can select one of the following work locations:
- Doral, FL 33122
- Tallahassee, FL 32399
- Orlando, FL 32801
About Us
We are specialized in recruiting and deliver the best professional talent of industry and we are committed to deliver best experience for our clients and job seekers. With over two decades of experience in the recruitment industry, we proudly help you to find the next job that matches your professional skills. Our team understands your needs or requirement before starting the recruitment, that enables to find the high quality of talent with high success rate of talent delivery, keeps us continue to be the best in the industry.
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