Compliance Issues Management Oversight Lead

We need to output HTML fragment with sections: About the role? Actually the posting includes description about Block and role. We need to use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections when posting has real specific content. We need to preserve all substantive info, remove boilerplate (EEO, equal opportunity, scam warning, cookie/navigation/legal, duplicated lines, application instructions). Also remove "Application Guidelines", "Use of AI in Our Hiring Process", "Privacy Policy", etc. We need to include sections: About the role (maybe from description of role), Responsibilities (the "You Will" bullet list), Requirements (maybe "You Have" bullet list), Qualifications? Could combine with Requirements? But we need separate sections if content exists. The posting includes "You Have" which is requirements/experience. Could map to Requirements. Also "Skills" maybe from "Strong organizational..." etc. Could separate. Benefits: there is a paragraph about benefits: "Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering." That's benefits content. Pay: there is pay range info with zones. That's specific content. So include Pay section. Schedule: not mentioned; no schedule info. So omit Schedule. We need to not repeat job title as heading. The job title is likely "CIMO Lead" or similar. Not needed. We need to include minor metadata like Job ID? Not present. We need to output only HTML fragment, no /, no markdown fences. Let's craft sections:

About the role

... description about Block and role overview.

We need to preserve all substantive info: The initial paragraph about Block, then "The Role" description. Combine. Let's extract: "Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block." Then role description: "Block's Compliance Issues Management Oversight (CIMO) program is the centralized function responsible for end-to-end governance of compliance-impacting issues across Square, Cash App, and Afterpay. CIMO provides independent oversight of the full compliance issue lifecycle, from scope determination and root cause analysis through remediation execution, validation, and closure, to ensure clear accountability, consistent processes, and audit-ready documentation across the organization. This role sits on the Regulatory Compliance Strategy (RCS) team and reports to the RCS Lead. As the CIMO Lead, you will own the operational backbone of this program — driving remediation tracking, change governance, escalation, reporting, quality assurance, and stakeholder advisory for a portfolio of compliance issues spanning financial crimes and consumer protection. You'll serve as the single centralized point of accountability ensuring that Compliance issues are governed to consistent standards, remediation stays on track, and the program operates with the rigor that regulators, auditors, and internal stakeholders expect. You will work closely with stakeholders across the organization, including Block's Enterprise Issue Management Program, Compliance, Counsel, Internal Audit, and other business unit risk and operations teams." Then "If you're energized by building durable compliance governance processes, working cross-functionally to provide impactful support in driving progress across a range of issues, and translating complex regulatory requirements into clear operational outcomes, this role was built for you." We can include that in About the role. Now Responsibilities: the "You Will" bullet list. List items: - Drive end-to-end remediation governance — own centralized tracking, change governance (extension requests, risk acceptances, remediation plan modifications), and scope determinations for Block's compliance issue portfolio, managing remediation across business units and compliance verticals through tiered governance tracks. - Deliver quality assurance and stakeholder advisory — perform quality reviews on root cause analyses, impact assessments, action plans, evidence packages, and closure submissions; advise issue owners on documentation standards, evidence requirements, and closure criteria; and serve as the centralized help desk for compliance teams navigating the issue lifecycle. - Facilitate governance forums and program reporting — convene cross-functional stakeholders, present portfolio status and key risk indicators, surface blockers, and produce regular leadership and regulatory-facing reporting on issue health, aging, escalation trends, and system-of-record accuracy. - Build and maintain the CIMO program — develop and refine the CIMO Standard, Procedure, templates, decision frameworks, and operating playbooks that define how Block governs compliance issues at scale. - Scale the program through automation and tooling — identify and implement opportunities to leverage AI, workflow automation, and tooling improvements to increase oversight capacity, improve reporting accuracy, and reduce manual effort. Now Requirements: the "You Have" bullet list. List items: - 8+ years of experience in compliance issues management, remediation oversight, or governance within a regulated financial services environment (banking, fintech, payments) - Experience operating in enhanced regulatory oversight environments (regulatory examinations, audit engagements, and/or monitor interactions) - Strong working knowledge of AML/BSA, Sanctions/OFAC, and Consumer Protection compliance risk frameworks, with demonstrated experience managing end-to-end issue lifecycles — from identification through root cause analysis, impact assessment, action plan development, remediation execution, evidence collection, validation, and closure - Strong organizational and project management skills — ability to track a large portfolio of concurrent issues across multiple governance tracks and competing deadlines, with a detail-oriented approach to credible challenge on documentation, evidence packages, and process artifacts - Excellent cross-functional communication, presentation, and written skills — with a track record of driving accountability across stakeholders who do not report to you, and facilitating alignment with senior leadership - Experience leveraging AI, automation, and workflow tooling to drive efficiency in compliance processes, with familiarity with compliance issue management systems of record and governance reporting tools Now Qualifications: maybe we could split some of these into Qualifications vs Skills. But we have both Requirements and Skills sections. The posting includes "Strong organizational and project management skills", "Excellent cross-functional communication..." etc. Those could be Skills. The "Experience leveraging AI..." could be Skills as well. But we already put them in Requirements. To follow instruction, we can have Requirements for experience and knowledge, Skills for abilities. Let's split: Requirements: experience years, regulatory oversight experience, knowledge of AML/BSA etc, managing end-to-end issue lifecycles. Skills: organizational/project management, communication/presentation/written, AI/automation/tooling experience, familiarity with compliance issue management systems. We'll keep both sections. Benefits: paragraph about benefits. Pay: the zone ranges. We need to include Pay section with the ranges. Should we list all zones? Yes. Now ensure we don't include boilerplate like EEO, equal opportunity, etc. Remove those paragraphs. Also remove "While there is no specific deadline to apply..." etc. That's application instructions; remove. Remove "Application Guidelines", "Use of AI in Our Hiring Process", "Privacy Policy", etc. Now craft HTML. We'll output:

About the role

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

Block's Compliance Issues Management Oversight (CIMO) program is the centralized function responsible for end-to-end governance of compliance-impacting issues across Square, Cash App, and Afterpay. CIMO provides independent oversight of the full compliance issue lifecycle, from scope determination and root cause analysis through remediation execution, validation, and closure, to ensure clear accountability, consistent processes, and audit-ready documentation across the organization. This role sits on the Regulatory Compliance Strategy (RCS) team and reports to the RCS Lead. As the CIMO Lead, you will own the operational backbone of this program — driving remediation tracking, change governance, escalation, reporting, quality assurance, and stakeholder advisory for a portfolio of compliance issues spanning financial crimes and consumer protection. You'll serve as the single centralized point of accountability ensuring that Compliance issues are governed to consistent standards, remediation stays on track, and the program operates with the rigor that regulators, auditors, and internal stakeholders expect. You will work closely with stakeholders across the organization, including Block's Enterprise Issue Management Program, Compliance, Counsel, Internal Audit, and other business unit risk and operations teams.

If you're energized by building durable compliance governance processes, working cross-functionally to provide impactful support in driving progress across a range of issues, and translating complex regulatory requirements into clear operational outcomes, this role was built for you.

Responsibilities

• Drive end-to-end remediation governance — own centralized tracking, change governance (extension requests, risk acceptances, remediation plan modifications), and scope determinations for Block's compliance issue portfolio, managing remediation across business units and compliance verticals through tiered governance tracks.
• Deliver quality assurance and stakeholder advisory — perform quality reviews on root cause analyses, impact assessments, action plans, evidence packages, and closure submissions; advise issue owners on documentation standards, evidence requirements, and closure criteria; and serve as the centralized help desk for compliance teams navigating the issue lifecycle.
• Facilitate governance forums and program reporting — convene cross-functional stakeholders, present portfolio status and key risk indicators, surface blockers, and produce regular leadership and regulatory-facing reporting on issue health, aging, escalation trends, and system-of-record accuracy.
• Build and maintain the CIMO program — develop and refine the CIMO Standard, Procedure, templates, decision frameworks, and operating playbooks that define how Block governs compliance issues at scale.
• Scale the program through automation and tooling — identify and implement opportunities to leverage AI, workflow automation, and tooling improvements to increase oversight capacity, improve reporting accuracy, and reduce manual effort.

Requirements

• 8+ years of experience in compliance issues management, remediation oversight, or governance within a regulated financial services environment (banking, fintech, payments)
• Experience operating in enhanced regulatory oversight environments (regulatory examinations, audit engagements, and/or monitor interactions)
• Strong working knowledge of AML/BSA, Sanctions/OFAC, and Consumer Protection compliance risk frameworks, with demonstrated experience managing end-to-end issue lifecycles — from identification through root cause analysis, impact assessment, action plan development, remediation execution, evidence collection, validation, and closure

Skills

• Strong organizational and project management skills — ability to track a large portfolio of concurrent issues across multiple governance tracks and competing deadlines, with a detail-oriented approach to credible challenge on documentation, evidence packages, and process artifacts
• Excellent cross-functional communication, presentation, and written skills — with a track record of driving accountability across stakeholders who do not report to you, and facilitating alignment with senior leadership
• Experience leveraging AI, automation, and workflow tooling to drive efficiency in compliance processes, with familiarity with compliance issue management systems of record and governance reporting tools

Benefits

Every benefit we offer is designed with one goal: empowering you to do the best work