Compliance Coordinator

As the Compliance Coordinator, you will regularly tour neighborhoods street-by-street to inspect, document, photograph, and issue all violations within the community. You will also partner with assigned Community Managers to assist with general administrative tasks as needed. This position requires the use of a personal vehicle for business travel, which is eligible for company mileage reimbursement at the current IRS-approved rates.

Responsibilities

• Guest & Resident Services
  • Greet guests warmly, answer inquiries, and direct phone calls professionally.
  • Provide assistance to residents, vendors, and visitors in a courteous and helpful manner.
  • Maintain accurate homeowner information in relevant systems and process payments.
• Administrative & Office Support
  • Perform general administrative tasks, including service requests, architectural requests, tracking deposits, and processing payments.
  • Keep the reception and common areas clean, organized, and well-stocked.
  • Receive, sort, and distribute mail/packages; log payments in the receipt book; and coordinate returned mail with other office associates.
  • Collaborate with shipment vendors to ensure accurate and timely deliveries.
  • Assist in planning and organizing office and community events, meetings, and related materials.
• Compliance & Community Standards
  • Inspect, research, and document exterior modification projects for conformity with prior written approvals or denials.
  • Investigate and document unauthorized architectural modifications, including processing homeowner notifications.
  • Monitor the community and issue violations to ensure compliance with governing documents and maintenance requirements.
  • Investigate and process parking variances in a timely manner.
  • Conduct resale inspections as needed.
  • Maintain organized, up-to-date records of inspection reports, violations, and other compliance-related data.
  • Upload violations into software, review/add notes, and process for email or mail distribution.
  • Participate in meetings and work groups to stay informed on new developments, policies, and guidelines.

Requirements

• Previous experience in compliance monitoring, property management, or a related field is highly preferred.
• Able to survey property as needed.
• Able to work in various weather conditions (e.g., heat, cold, rain, wind).
• Must have a valid Driver’s license.
• Regular use of a personal vehicle is required; eligible for mileage reimbursement at the current IRS-approved rates.

Qualifications

• Exceptional interpersonal skills, enabling the ability to build strong relationships with colleagues, clients, and community members.
• Excellent technology skills, including proficiency in Microsoft Office Suite and the ability to quickly learn new software and tools.
• Strong attention to detail and ability to spot violations or discrepancies.
• Strong problem-solving and critical-thinking skills to identify and address compliance issues.
• Able to work both independently and in a team environment.

Pay

$22 per hour.

Schedule

Monday – Friday, 8:00 AM – 5:00 PM.

Benefits

• 10 company-paid holidays.
• Paid volunteer time.
• Paid sick and vacation time.
• Medical, dental, and vision insurance.
• HSA and FSA options.
• Company-paid life insurance and Employee Assistance Plan.
• Supplemental life, disability, accident, critical illness, and hospital indemnity insurance.
• Identity theft and legal services.
• Pet insurance.
• 401(k) with company match.

Work Location: Tucson Corporate Office, 7616 N La Cholla Blvd, Tucson, AZ 85704; supports various on-site communities.