Compliance & Consulting, Senior Manager - Classification

About the role

For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services. Buckland strives to provide customized services in a memorable way.

Responsibilities

• This position is responsible for working with the Compliance and Consulting group in the United States.
• This position is focused on growth and gaining efficiencies of the department by putting in place the proper tools and automating the processes.
• Monitor regulatory changes and updates department policies, legal framework, business models including operations business processes software applications.
• Work with senior management to identify compliance issues, customs regulatory changes and develop services accordingly by attending workshops and seminars.
• Drive the continuous improvement of the company’s compliance and consulting department, including automating processes and procedures.
• Work with the IT team to create working documents to update current or create new applications.
• Develop and deliver client and prospect seminars, workshops and presentations on various customs and trade issues.
• Identify and generate new business revenue annually for Compliance/the organization.
• Develop account set up procedures working with Operations to ensure compliance with Customs regulations.
• Develop, design, write and co-ordinate publication of technical letters for external clients and prospects.
• Lead and manage complex consulting engagements to the satisfaction of our customers.
• Ability to manage a group of +20 employees.
• Conduct performance evaluations for direct reports.
• Hire and terminate employees.
• Assign tasks to team members.
• Assist with training and guidance of direct reports.
• Monitor work volumes of direct reports.
• Supervise team members, conduct team meetings, monitor attendance, and work schedules.

Requirements

• Bachelor’s degree or diploma in business or related field. MBA is an asset but not required.
• Minimum 10 years of experience in demonstrating progression within compliance and consulting roles.
• Must be legally eligible to work for the Company at all times.
• Valid Passport and ability and desire to occasionally travel if required to other offices locations in CAD/USA/MX.

Qualifications

• Licensed US Customs House Broker.
• Certified Export Specialist preferred.

Skills

• Excellent data manipulation skills combined with an advanced skill set in Microsoft Excel, PowerPoint and Access.
• Strong technical knowledge of Harmonized Tariff Schedules and Explanatory Notes.
• Superior verbal and written communication ability with advanced presentation skills.
• Ability to integrate into and subsequently lead a team.
• Excellent analytical, problem-solving, negotiation and organizational skills.
• High level of integrity, professionalism and trust, including in dealing with complex and