Compliance Brokerage Agent

Purpose of Job

To perform the operational tasks related to the Company’s Customs Brokerage services product. The duties include all tasks related to Customs clearance at the desk level, including Customs entry, clearance follow up with Customs & Border Protection (CBP), and other Partner Government Agencies (PGA), such as Food & Drug Administration (FDA), Consumer Product Safety Commission (CPSC), Department of Transportation (DOT), Environmental Protection Agency (EPA), and others as needed.

Summary Of Benefits

• Medical Plan including Prescription
  CIGNA is the current provider, offering 3 plans.

• Dental Plan
  CIGNA is the current provider, offering 2 plans.

• Vision Care
  VSP Vision Care is the current provider, offering 1 plan.

• Flexible Spending Account (FSA)
  Medical, Dependent Care, Flexible Spending Account, Dependent Care Flexible Spending Account, Limited Purpose Flexible Spending Account, Health Savings Account (HSA)

• Life Insurance
  1½ times annual salary up to a maximum benefit of $50,000; Supplemental life insurance (at the expense of the employee); Long term disability (LTD) coverage; Accidental death and dismemberment (AD&D) coverage

• Paid Time Off (PTO)

• Paid Holidays

• Retirement Plan
  401(k) Plan (current employer match .50 cents for each employee dollar) subject to the current vesting schedule.

• Student Loan Assistance
  Company monthly contribution of $437.50, not to exceed an annual contribution of $5,250.00. Any eligible employee participating in both Student Loan Assistance Program and Tuition Reimbursement Program is subject to a total maximum annual amount of $5,250.00 for both programs combined for the calendar year.

• Tuition Reimbursement
  Eligibility for Tuition Reimbursement is three (3) months of continuous employment. Reimbursement is limited to $5,250.00 per employee per calendar year. Any eligible employee participating in both Student Loan Assistance Program and Tuition Reimbursement Program is subject to a total maximum annual amount of $5,250.00 for both programs combined for the calendar year.

• Wellness Day
  One (1) Wellness Day for an annual physical exam per year subject to submission of required documentation.

• Voluntary Benefits
  Hospital Indemnity Insurance, Accident Insurance, Critical Illness Insurance, Commuter Benefits - Parking and Transit

Essential Duties & Responsibilities

• Customs clearance processing for local and assigned HUB accounts

• Follow up on all Customs and PGA clearances

• Communicate with clients related to entry; this responsibility involves managing a large volume of e-mails and phone calls

• Communication with vendors related to issues required to providing client services

• Provide notification to Supervisors, Managers, and Corporate Trade Compliance Group (CTCG) as applicable for issues which require escalation such as Customs or PGA holds, CBP or PGA exams, and any written notices received from CBP or a PGA

Basic Qualifications & Requirements

• Computer skills, including Microsoft Office knowledge is required; ability to effective communicate verbally and written in English

• Must be highly organized, self starter, team player

• The position requires knowledge of the Harmonized Tariff Schedule (HTS), Customs regulations, and PGA regulations related to FDA, FCC, DOT, EPA, etc.

• Industry experience is extremely useful in determining success in this position

Preferred Qualifications

• Customs Certified Specialist status under the National Customs Broker & Forwarders Association

• Experience using the Cargo Wise Customs clearance application