Compliance & Audit Specialist

What you’ll do

• Conduct routine office compliance reviews and effectively communicate compliance findings with the team.
• Assist in reviewing, researching, and updating GEDC’s Compliance Program.
• Review, analyze, and follow up with offices regarding monthly MESA lab spore testing compliance.
• Collaborate with the Compliance Officer on compliance training topics and communicate those topics to GEDC employees.
• Work closely with regional leadership and office teams to review compliance criteria, identify deficiencies, and ensure corrective actions are completed in a timely manner.
• Collaborate with compliance vendors and partners to maintain vendor relationships related to compliance programs.
• Leverage a variety of software platforms to track, monitor, and report on compliance activities.

What you’ll bring to the team

• Assist in continually reviewing, researching, and updating Great Expressions Dental Center’s Compliance Program based on local, state, and federal governing agencies.
• Conduct routine PACT tours and office compliance reviews, ensuring adherence to local, state, and federal regulations, including infection control standards, waste management protocols, required postings, and other regulatory requirements.
• Effectively communicate office compliance review findings to the office team, Clinical Partner, Chief Clinical Officer, Chief Operations Officer, Vice President of Operations, and Area Operations Manager.
• Provide a clear understanding of compliance deficiencies and provide detailed instructions to correct non-compliant areas in a timely fashion.
• Effectively follow up with offices on non-compliant items to ensure all areas are brought into compliance and corrective actions are completed.
• Review, analyze, and follow up with offices regarding monthly MESA Lab spore testing compliance percentages, ensuring weekly spore testing is conducted and compliance percentages reflect 90% or higher.
• Maintain strong working relationships with compliance vendors and partners while utilizing multiple software systems and reporting tools to track compliance metrics and generate reports.
• Support regulatory reporting requirements including Solmetex amalgam separator reporting and waste compliance documentation.
• Support insurance company onsite reviews or external audits, helping gather documentation, communicate findings, and support compliance responses.
• Assist leadership during insurance company onsite reviews or external audits, helping gather documentation, communicate findings, and support compliance responses.
• Provide training on compliance topics to office teams and all levels of management, effectively answering questions and providing ongoing support.
• Successfully affiliate new offices with regard to Great Expression’s Compliance Program, ensuring all compliance items are implemented and training is completed.

What we require you have

• Proven track record of developing highly productive working relationships.
• Strong computer skills including Microsoft Office and various compliance tracking and reporting systems.
• Superior customer service skills and a successful record of relationship management.
• Strong presentation skills to speak and teach groups of peers.
• Excellent written and interpersonal communication and relationship development skills.
• Ability to work independently and professionally in a fast-paced environment.
• Ability to learn quickly and adapt rapidly to change.
• Ability to handle highly sensitive and confidential information in a manner that inspires confidence and trust.
• Successful record of managing multiple tasks requiring a high level of detail orientation, organization, time management, and follow-up.
• Ability to travel up to 10–15% as needed.

About GEDC

Since 1982, Great Expressions has been at the forefront of dental innovation, setting the standard for exceptional care and unforgettable patient experiences. Now, we're entering a new era of transformation, and we want you to be a part of it. Our recently appointed leadership team brings over a century of collective dental expertise and is backed by dynamic investment support to pave the way for groundbreaking changes. We're channeling our resources and energy into revolutionizing our technology platform, expanding service offerings, and creating a personalized patient experience that goes beyond the expected. At Great Expressions, we're not just transforming dentistry; we're investing in the growth and development of our team. Join us and be a part of a career that blends innovation and professionalism, where your contribution shapes the future of dental excellence.