Compliance Analyst (NERC)

Responsibilities

• Producing high-quality compliance deliverables.
• Cooking and tracking project tasks to ensure timely completion.
• Handling routine client communications and supporting ongoing client needs.

Job Requirements

• Communication Skills: must have the ability to clearly communicate verbally and in writing in English.
• Multi-tasking: must have the ability to simultaneously perform multiple assignments.
• Interpersonal Skills: team player with ability to interface effectively with different levels of organization both internally and with clients.
• Computers & Software: basic working knowledge and ability using Microsoft Excel, Outlook, and Word.
• Must be able to work independently with some oversight or with a team.

Duties And Responsibilities

• Demonstrating a strong commitment to customer service and high-quality compliance deliverables.
• Communicating with clients through calls or virtual meetings to support project activities and maintain professional relationships.
• Ensuring scope changes are not initiated without client approval and performing peer checks to ensure accuracy of work products.
• Identifying project issues that may affect quality, schedule, or budget and promptly notifying the Supervisor/Manager and Project Manager.
• Supporting a collaborative team environment and assisting in the mentoring of Associate-level analysts.
• Participating in occasional onsite client support assignments as needed.
• Maintaining accurate time entries and maximizing billable time.
• Gathering, reviewing, and organizing client evidence, including establishing and maintaining structured folders and supporting cleanup within Certrec systems.
• Developing or updating client-specific procedures, training materials, and related documentation aligned with applicable NERC Reliability Standards.
• Supporting the development and implementation of Internal Compliance Programs (ICPs), audits, and gap analyses, including offering recommendations when appropriate.
• Researching and analyzing compliance-related questions and assisting with project status updates in coordination with the Project Manager.
• Creating training materials—including desktop guides and videos—and providing instruction on Certrec platforms and tools.
• Staying current on NERC Reliability Standards and Certrec products and applying this knowledge to project work.
• Identifying potential business development opportunities during client interactions and sharing leads or client intelligence with the Business Development team.
• Complying with all company policies and procedures.

Travel

• This role may require periodic travel to client locations to support meetings, evidence reviews, onsite activities, or project delivery.

Education And Experience

• Required: An associate degree or 60 college credit hours or higher.
• Experience Required: 2-5 years of experience in regulatory compliance or related activities in a similar industry.