Compliance Analyst

About the Role

The Customs Compliance Specialist supports the day-to-day operational integrity of the company's US and Canadian import/export compliance program. This role ensures accurate, timely data entry and reconciliation across brokerage, carrier, and government portals (including FedEx, UPS, ACE, and CARM), maintains classification and recordkeeping systems, and flags exceptions for review. Success depends on strong data entry accuracy, comprehension of supply chain and customs regulations, organizational discipline across multiple workstreams, and sound analytical judgment—along with a genuine interest in growing within Customs compliance.

Responsibilities

• US Imports Support
  • Record daily new shipment information from pre-alerts and inbound reports.
  • Monitor exceptions and daily holds.
  • Monitor and maintain ISF filing information for ocean shipments.
  • Update brokerage billing information using brokers' portals.
  • Perform track-and-trace research as needed.
• Duty Accruals / Payments Support
  • Record entry information from brokers' portals and validate against PPNDA's reporting from ACE portal.
  • Add daily and monthly statement information.
  • Reconcile information twice a month.
• US Exports Support
  • Record export information from correspondence between the order team, warehouse, carriers, broker's Export team, and the Canadian broker.
  • Update shipping information.
• Canadian Imports Support
  • Record shipment information from carrier and Canadian broker reporting, validated against PPNDA's CARM.
  • Monitor exceptions.
  • Update brokerage billing information.
  • Perform track-and-trace research as needed.
• Duty / GST Accruals / Payments Support
  • Record release information from broker reporting and correspondence, validated against CARM.
  • Add billing information.
• Classification Database Support
  • Support determination of correct classification.
  • Monitor declarations and maintain Section 232-specific tariff information using available reporting and factory correspondence.
  • Maintain the OGA/PGA database.
  • Record and maintain classification updates.
• Recordkeeping
  • US Imports & Exports
    • Rename and file shipping documents (invoices, bills of lading, arrival notices, delivery orders, PODs).
    • Download, rename, and file US entry documents and export declarations where applicable.
  • Canadian Imports Documentation
    • Rename and file release declarations.
    • Rename and file Canadian entry packets and brokerage billing records.
  • Classification Documentation
    • Rename and file classification declarations.
    • Rename and file FDA letters.
    • Rename and file other OGA/PGA declarations.
• Ancillary Duties
  • Help develop and maintain SOPs and desk procedures.
  • Support periodic classification database reviews.
  • Assist with customs compliance gap analysis.

Requirements

• Demonstrated accuracy and attention to detail in high-volume data entry.
• Strong reading comprehension to extract accurate data from emails, portals, and reports across multiple formats.
• Strong organizational skills; able to manage multiple concurrent, deadline-driven workstreams.
• Solid analytical skills; able to identify exceptions, discrepancies, and reconciliation issues.
• Proficiency with Microsoft Excel and standard office software. SAP experience a plus.
• Clear, professional written communication for cross-functional coordination (order team, warehouse, carriers, brokers).
• Desire and potential to grow into broader trade compliance responsibilities.

Qualifications

• Preferred:
  • Prior exposure to US import/export operations or customs brokerage.
  • Familiarity with US CBP ACE portal and/or Canadian CBSA CARM portal.
  • Familiarity with carrier/brokerage portals (FedEx, UPS, or similar).
  • Experience in US HTS classification, ISF filing, Section 232 tariffs, or OGA/PGA requirements (FDA, etc.), as well as Schedule B, ECCN, Canadian HTS classification.
  • Licensed Customs Broker preferred.
  • Bachelor's degree in supply chain, international business, or related field, or equivalent practical experience.

Work Environment

Primarily desk-based, computer-intensive role. Regular use of multiple software systems and portals simultaneously. Remote; standard hours.

Benefits

• Medical and Dental (FastTek pays majority of the medical program).
• Vision.
• Personal Time Off (PTO) Program.
• Long Term Disability (100% paid).
• Life Insurance (100% paid).
• 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match.
• Lucrative employee referral program.
• Employee recognition culture.

FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press from 2013 to 2022.