Complex HR Coordinator

Responsibilities

• Cook up recruitment, interviewing, hiring, and onboarding for both resort properties.
• Maintain employee records, HR systems, and personnel documentation with accuracy and confidentiality.
• Serve as a resource for associates and managers regarding HR policies, benefits, and employment-related questions.
• Aid with payroll processing, timecard audits, benefits administration, and employment status changes.
• Support employee relations matters, investigations, and performance management processes.
• Monitor compliance with company policies, training requirements, and employment laws.
• Administer associate housing assignments, agreements, move-ins, move-outs, and related records.
• Order and maintain HR office supplies and resources.
• Support associate engagement programs, recognition events, and other HR initiatives that enhance the employee experience.

Qualifications

• An Associate's or Bachelor's degree in Human Resources, Business, Hospitality Management, or a related field preferred.
• One to two years of HR, administrative, or hospitality experience preferred.
• Knowledge of HR practices, employment laws, Microsoft Office, and HRIS systems (Dayforce preferred).
• Strong communication, organization, customer service, problem-solving, and relationship-building skills.
• The ability to maintain confidentiality, demonstrate professionalism, and adapt in a fast-paced environment.
• The ability to sit, stand, and walk for extended periods.
• The ability to occasionally lift up to 25 pounds.
• The ability to travel between resort properties as needed.
• The ability to maintain a warm and friendly demeanor at all times.
• The ability to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.
• The ability to listen to, understand, and clarify concerns raised by employees and guests.
• The ability to multitask and prioritize departmental functions to meet deadlines.