Complex Claims Director, International Casualty

About the role

Join us as a Complex Claims Director – International Casualty to play your part in transforming the way we help customers manage risk. This is an opportunity to grow your skills and experience as a valued member of the team.

Responsibilities

• Handle wrongful death auto claims in Europe
• Handle premises liability claims in Asia
• Handle oil fields losses in Latin America
• Handle large product claims in the United States for insureds in Asia Pacific
• Manage claims for bodily injury and property damage under Commercial General Liability policies
• Work with AIG offices or network partners in the claim location
• Assess liability and damages
• Set timely and accurate reserves
• Present large value cases to senior management
• Conduct Claim Reviews of foreign claims and present them in understandable terms for USA-based Risk Managers

Requirements

• Proven Complex/GL claims handling experience
• Excellent customer service skills in communicating with insureds, brokers, attorneys, and claimants
• Strong analytical, organizational, and time management skills
• Excellent oral and written communication skills required
• Ability to travel to mediations and/or trials
• Ability to work independently
• Some travel is required for attendance at trials and mediations as well as account meetings and claim reviews
• Foreign language skills would be highly valued

Qualifications

• Proven Complex/GL claims handling experience
• Excellent customer service skills in communicating with insureds, brokers, attorneys, and claimants
• Strong analytical, organizational, and time management skills
• Excellent oral and written communication skills required
• Ability to travel to mediations and/or trials
• Ability to work independently
• Some travel is required for attendance at trials and mediations as well as account meetings and claim reviews
• Foreign language skills would be highly valued

Skills

• Complex/GL claims handling experience
• Customer service skills
• Analytical and organizational skills
• Communication skills
• Travel ability
• Foreign language skills (optional)

Benefits

We are proud to offer a range of competitive benefits, including:

• Comprehensive benefits package
• Continuous learning and development opportunities
• A supportive, connected environment for team and clients
• Peace of mind for you and your family

Pay

The base salary range for this position varies based on location:

• New York: $93,000 - $130,000
• Jersey City: $96,000 - $129,000
• Chicago: $104,600 - $127,600

Schedule

Our team members are primarily in the office, fostering an environment of in-person collaboration and support.