Complex Care Community Health Worker

About the role

Mass General Brigham Community Physicians, Inc. relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries.

Responsible for working closely with individuals and communities to promote and maintain good health. Responsible for providing education, support, and outreach services to community members to help them achieve their health goals. Areas could include exercise, mental health, medication management, nutrition, health care system navigation, substance use and other health behaviors. Works under the direction of a healthcare professional to provide preventive care and health education to members of the community.

Job ID: 6010

Responsibilities

• Conduct community outreach and engage community members to understand their health needs
• Provide individual and group health education and coaching to community members
• Assist community members in accessing and navigating the healthcare system, including providing referrals to appropriate health services
• Provide basic health screenings and assessments to identify health risks and provide appropriate interventions
• Assist in the development of health promotion programs and activities to address community health needs
• Collect data and maintain accurate records of community health outreach activities and interventions
• Attend meetings and trainings related to community health promotion and education

Qualifications

• High School Diploma or equivalent required
• Associate's Degree or Bachelor's Degree in related field of study preferred
• Experience in community outreach, health education, or related field preferred

Skills

• Strong communication and interpersonal skills, with the ability to interact effectively with various populations
• Demonstrated ability to work effectively and provide advocacy for all populations and communities preferred
• Ability to work independently and as part of a team
• Basic computer skills, including Microsoft Office and database management
• Bilingual skills preferred

Schedule

Full-time, Monday through Friday, standard business hours. Hybrid work model: 3–4 days per week in the office or community in Hyde Park, Dorchester, West Roxbury, Wellesley, MA; 1–2 days per week remote work from home. On remote workdays, employees must use a stable, secure, and compliant workstation in a quiet environment. Teams video is required and must be accessed using MGB-provided equipment.

Work location: 1245 Centre Street. Scheduled weekly hours: 40. Employee type: Regular. Work shift: Day (United States of America).

Pay

Hourly range: $23.51 – $25.28 (Grade 3). Base pay is determined comprehensively based on skills, relevant experience, education, certifications, and other essential factors. The range reflects minimum job qualifications and does not encompass all elements of total compensation.

Benefits

Comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable, and recognition programs designed to celebrate contributions and support professional growth.