Completions Manager

About the role

The Completions Manager at Comlux America is responsible for leading daily operational activities across aircraft completions, production support functions, planning, materials, and cross-functional execution teams to ensure aircraft are delivered safely, on schedule, within budget, and to the highest quality standards.

Essential Job Functions

• Lead daily operational activities across aircraft completion programs, ensuring alignment with production schedules, customer commitments, and company objectives.
• Drive on-time aircraft delivery through effective coordination of production, planning, materials, engineering, quality, and program management functions.
• Monitor operational performance metrics including schedule adherence, labor efficiency, productivity, quality performance, safety, and customer satisfaction.
• Establish and communicate operational priorities, resource requirements, and production targets to ensure successful execution of aircraft completion milestones.
• Partner with Planning and Materials Management teams to ensure material availability, production readiness, and effective management of critical path activities.
• Collaborate with Program Management to proactively identify schedule risks, resource constraints, and operational challenges impacting aircraft delivery.
• Lead workforce planning activities, ensuring proper staffing levels, labor utilization, and resource allocation across operational departments.
• Drive continuous improvement initiatives focused on reducing lead times, improving workflow efficiency, eliminating waste, and increasing operational effectiveness.
• Champion Lean Manufacturing principles and operational excellence initiatives throughout the organization.
• Ensure compliance with FAA regulations, company procedures, quality requirements, safety standards, and customer expectations.
• Partner with department leaders to develop and implement corrective actions related to quality escapes, schedule delays, productivity challenges, and operational inefficiencies.
• Monitor departmental budgets, labor performance, and operational costs to ensure financial objectives are achieved.
• Support the development and implementation of operational policies, procedures, and standard work processes.
• Facilitate daily, weekly, and monthly operational review meetings to communicate performance, risks, opportunities, and recovery plans.
• Develop, coach, and mentor operational leaders to strengthen leadership capabilities, accountability, and employee engagement.
• Foster a culture of teamwork, accountability, safety, quality, and customer focus throughout the organization.
• Support customer visits, aircraft reviews, and executive-level operational reporting as required.
• Perform other duties as assigned.

Minimum Qualifications, Education And Experience

• Bachelor's degree in Business, Operations Management, Aviation Management, Engineering, Manufacturing, Supply Chain, or a related field; equivalent experience may be considered.
• Minimum of 8 years of progressive experience in aviation, aerospace, manufacturing, aircraft completions, MRO, or a related operational environment.
• Minimum of 5 years of leadership experience managing production, operations, planning, materials, or cross-functional teams.
• Experience leading complex operational programs involving multiple departments and competing priorities.
• Strong understanding of aircraft completions, aviation manufacturing, MRO operations, or highly regulated production environments preferred.
• Demonstrated experience managing operational performance, labor efficiency, schedule attainment, and continuous improvement initiatives.
• Ability to read and interpret engineering documentation, production schedules, and operational performance metrics.
• Ability to read, write, speak, and understand the English language.

Required Skills And Abilities

• Strong operational leadership skills with the ability to lead cross-functional teams in a fast-paced production environment.
• Extensive knowledge of production operations, planning, scheduling, materials management, and aircraft completion processes.
• Demonstrated ability to drive operational performance improvements and achieve aggressive delivery commitments.
• Strong understanding of Lean Manufacturing, continuous improvement methodologies, and operational excellence principles.
• Excellent problem-solving and decision-making skills with the ability to balance customer, operational, and financial priorities.
• Strong financial acumen, including labor management, budget accountability, and operational cost control.
• Ability to identify operational risks and implement effective mitigation strategies.
• Exceptional communication, leadership, coaching, and interpersonal skills.
• Ability to influence and drive results across multiple departments without direct authority.
• Strong organizational and project management skills with the ability to manage multiple priorities simultaneously.
• Proficiency with Microsoft Office Suite, ERP systems, production management software, and operational reporting tools.
• Ability to communicate in an assertive yet professional, motivating, and tactful manner.
• Strong commitment to safety, quality, customer satisfaction, and operational excellence.
• Willingness to travel domestically and internationally as required.