Completion Tech/Full-Time-Days/Atrium Medical Center

About the role

Chart Completion Tech in the Health Info MGMT Services department at Atrium Medical Center. Under general supervision, prepares, scans, and validates paper documents into an optical scanning system to achieve chart completion, scans and validates loose reports, analyzes medical records for documentation deficiencies, processes release of information for continuity of care, ensures HIPAA compliance, handles government audit and specialized chart review requests (UVMC only), monitors incomplete charts and follows up with physicians, adheres to Joint Commission and Conditions of Participation guidelines and all federal and state regulations, and performs other assigned duties.

Responsibilities

• Prep, scan, and validate all types of paper documents into optical scanning system to obtain chart completion.
• Scan and validate loose reports sent to the department.
• Analyze medical records for deficiencies in chart documentation.
• Process release of information for continuity of care requests.
• Assure HIPAA guidelines are followed to reduce hospital liability when releasing records or protected health information.
• Process requests for government audit and specialized chart reviews (UVMC only).
• Monitor incomplete charts and follow up with physicians.
• Follow Joint Commission (JC) and Conditions of Participation guidelines and all federal and state regulations.
• Perform other duties as assigned and needed.

Requirements

• Education: High School completion or GED.
• Licensure/Certification: Completion of a medical terminology course (or currently enrolled).
• Experience: 1–3 years of job‑related experience; prior experience in a medical office preferred; preferred background in Health Information or related medical field; knowledge of Word & Excel.

Skills

• Ability to read and write to review and maintain patient medical record charts.
• Perform basic mathematical calculations.
• Operate standard office equipment at a level normally acquired through high school completion.
• Work independently in a medical office setting.
• Problem‑solving and basic analytical skills.
• Excellent organizational skills.
• Accurate typing at acceptable speed.
• Strong verbal and written communication skills.
• Interpersonal skills to communicate with patients, physicians, and other personnel via telephone or in‑person for routine medical record information.
• Basic analytical skills to determine work priorities, assist in problem resolution, and recommend workflow improvements.