COMPLETE Coach (TN Promise Success Coach)

tnAchieves is dedicated to enhancing post-secondary opportunities and outcomes by providing holistic student supports rooted in community and accountability. The organization works at scale, serving more than 85,000 students annually through college access and success initiatives. Our team is part of micro and macro change; the work is technical, and metrics driven resulting in life-changing outcomes for students and positive workforce development for the state of TN. tnAchieves has supported over 50,000 students to a degree/credential and into the workforce.

About the Role

A successful COMPLETE coach cares deeply about student success, is hard-working and adaptable while maintaining a positive mindset. COMPLETE coaches thrive in a fast-paced and data-driven work environment. Coaches enjoy building relationships with post-secondary institution staff to expand their resource knowledge to help students succeed. The coach role offers a unique opportunity to connect with many stakeholders in education and to utilize skills like public speaking, time management, and database management and reporting (Salesforce). Each coach works with an average cohort size of 175 students. Coaches support their students by serving as a trusted accountability partner, connecting them with resources and grant opportunities that align with their needs and help students navigate the journey to their future career. Equally important is the opportunity for continuous learning and professional development as part of a mission-driven team. tnAchieves invests in each team member to identify and foster skillsets that will serve individuals throughout their careers. The organization is intentional about creating a strong culture of shared values. This contributes to a talent pipeline for growth opportunities as the organization evolves to expand its impact. tnAchieves offers a competitive hiring package, complete with generous paid time off, a hybrid work schedule, opportunities for growth and a full benefits package.

Responsibilities

• Communicates daily with students and parents
• Prepares high school student meeting materials and execute assigned mandatory meetings for TN Promise