Compensation Operations Manager
OpenAI · United States · 2 wk ago
RemoteRemoteManagement$151k–$168k/yrFull-time
Responsibilities
- Administer compensation plans, quotas, credits, adjustments, exceptions, and payout processes.
- Design and maintain scalable processes that ensure accurate and efficient compensation administration.
- Implement and maintain compensation policies, ensuring that all program rules are consistently applied across GTM teams.
- Manage field support triaging for compensation-related inquiries, streamlining communication between GTM personnel and back-office teams.
- Execute recurring compensation payout cycles, reconciliations, and operational close processes.
- Execute compensation letter generation, distribution, tracking, and record management.
- Partner with Legal, HR, and Finance to support governance, approvals, compliance, and audit requirements.
- Develop reporting, dashboards, and quality assurance processes to improve visibility and accuracy.
- Serve as a key point of contact for compensation-related field questions and inquiries.
- Build and maintain support resources, FAQs, documentation, and intake processes.
- Partner with Enablement and Sales Leadership to improve understanding, adoption, and trust in compensation programs.
Requirements
- 8+ years of experience in compensation operations, sales operations, revenue operations, finance operations, or related operational roles.
- Deep experience administering variable compensation programs at scale.
- Strong experience with compensation systems and operational tooling.
- Experience executing payout cycles, quota workflows, plan administration, and compensation governance.
- Demonstrated ability to build and improve scalable operational processes in high-growth environments.
- Strong cross-functional stakeholder management and communication skills.
- Strong analytical, systems, and problem-solving capabilities.
- A hands-on approach with a high level of accuracy, ownership, and attention to detail.
- Comfort balancing strategic context with day-to-day operational execution.
Qualifications
- Comfort balancing strategic context with day-to-day operational execution.
Skills
- Compensation operations expertise.
- Systems thinking.
- Operational rigor.
- Attention to detail.
- Customer-service mindset.
Benefits
- Equal opportunity employer.
Pay
$151K - $168K
Schedule
N/A