Compensation & Benefits Specialist

About the Role

As the Manager, Compensation & Benefits for our North America business, you’ll play a key role in shaping our compensation, benefits, retirement, and wellness programs. You will leverage deep expertise in U.S. federal, state, and local compensation and benefits laws and apply a data-driven approach to program design and decision-making. This includes balancing cost, competitiveness, compliance, and employee experience to support business priorities and workforce needs. You will develop and deliver strategic total rewards solutions to achieve our business ambitions, enhance the employee experience, and drive employee retention.

Responsibilities

• Collect, validate, and prepare payroll inputs from HR, managers, employees, and third-party vendors.
• Review payroll changes including new hires, terminations, salary changes, bonus payments, deductions, garnishments, and benefits adjustments.
• Process payroll runs within payroll systems (ADP Workforce Now) while ensuring data accuracy and compliance with established controls.
• Perform payroll validation activities prior to final approval and transmission.
• Coordinate payroll approvals and execution activities.
• Distribute payroll outputs and ensure successful completion of employee payment processes.
• Respond to payroll-related inquiries from employees and stakeholders.
• Maintain payroll records and documentation in accordance with internal controls and regulatory requirements.
• Generate and analyze payroll reports, including:
  • Gross State Reporting
  • Payroll History Reports
  • Payroll Register Reports
  • Tax and deduction reports
  • Executive and Finance reporting requirements
• Support internal and external reporting requests with accurate payroll data.
• Review and approve post-payroll 401(k) contribution submissions.
• Download and reconcile payroll reports and audit outputs.
• Validate and maintain:
  • Qualified Pension Indicator
  • High Wage Earner Indicator
• Update ADP SmartCompliance records and ensure consistent regulatory reporting.
• Perform payroll reconciliations and post-payroll quality reviews.
• Administer employee benefit programs including:
  • Medical
  • Dental & Vision
  • Life Insurance
  • Voluntary Benefits
• Manage employee enrollment, changes, terminations, and annual open enrollment activities.
• Liaise with benefit vendors, brokers, employees, and internal stakeholders regarding benefit administration matters.
• Review and process benefit-related payroll deductions.
• Manage and reconcile benefits invoices accurately and timely.
• Lead and support statutory and regulatory reporting activities including:
  • Retirement & Pension Compliance
  • 401(k) Audits
  • Qualified Pension Indicator Management
  • Quarterly Cash Balance Reporting
  • Healthcare & Benefits Compliance (ACA Annual Reporting, Gag Clause Compliance Attestation, PCORI Fee Reporting and Submission)
  • Annual OSHA Reporting
  • Workers’ Compensation Audits and Employee Census Reporting
• Manage, investigate, and respond to:
  • SARS Notices
  • Regulatory inquiries
  • Payroll compliance notifications
  • Tax-related correspondence
• Conduct regular payroll audits to ensure accuracy and compliance.
• Support internal, external, retirement, tax, and workers’ compensation audits.
• Maintain comprehensive records and documentation supporting payroll and benefits transactions.
• Identify payroll discrepancies and implement corrective actions.
• Recommend process improvements to strengthen controls, compliance, and efficiency.

Requirements

• Bachelor's Degree in Human Resources, Finance, Accounting, Business Administration, or a related field.
• 3–5+ years of experience in U.S. payroll administration.
• 3–5+ years of experience in employee benefits programs administration.
• Experience working with ADP Workforce Now preferred.
• Experience supporting audits, compliance activities, and regulatory reporting.
• Experience working in a shared services, HR operations, or People Services environment is highly desirable.

Skills

• Strong knowledge of U.S. payroll practices and regulations.
• Understanding of federal, state, and local payroll tax requirements.
• Advanced Excel skills.
• Experience with HRIS and payroll platforms.

Benefits

• Generous and flexible PTO policy
• Paid Parental Leave
• Comprehensive Wellness and Benefits program
• Cash Balance Plan (similar to a pension)
• 401k match
• Established Employee Resource Groups/affinity groups
• Dynamic work model – hybrid (at least 3 days on-site)

Pay

Base Salary Range: $94,000 USD - $125,000 base salary. Actual placement within the compensation range may vary depending on experience, skills, and other factors.