Compensation and Benefits Administrator

About the role

Roskam Foods, a leading contract manufacturer founded in 1923 and headquartered in Grand Rapids, Michigan, partners with world-renowned food brands, retailers, and food service providers to produce frozen, refrigerated and shelf-stable products. The company operates over 2 million square feet of manufacturing and 50 production lines across 8 facilities in the U.S. and Canada. This position serves as the first point of contact for employee inquiries related to HR policies, benefits, and procedures.

Responsibilities

• Perform hourly New Hire Benefit Orientation and assist with annual open enrollment
• Manage COBRA administration by working with vendor
• Assist new hires with benefit enrollment and verify dependent documentation
• Manage all benefit qualifying event requests from employees, verifying legitimacy and compliance
• Maintain accurate and confidential employee records
• Perform all I-9 Reverifications for the organization, ensure federal compliance
• Support compliance with federal, state, and local labor laws and company policies
• Assist in organizing employee engagement activities and recognition programs
• Help with other benefit items: No Fault letters, EOI's, National Medical Support Orders
• Assist with benefit communications throughout the organization (postings, TVs, etc.)
• Collaborate with cross-functional teams to provide the best service to employees as possible
• Participate in audits and ensure documentation is complete and up to date

Qualifications

• Associate degree in Human Resources or related field required; bachelor's degree preferred
• 3–5 years of experience in an HR or people services role, preferably in a manufacturing environment required
• Working knowledge of HR practices, labor laws, and compliance requirements
• Proficiency in Microsoft Office and HRIS systems (e.g., Workday, ADP, SAP)
• Strong interpersonal and communication skills
• Ability to handle sensitive information with discretion and professionalism
• Experience in a unionized environment a plus
• HR Certification (e.g., SHRM-CP, PHR) preferred
• Familiarity with lean manufacturing or continuous improvement culture
• Bilingual in English and Spanish required

Benefits

• Medical, dental, and vision benefits
• Tuition reimbursement
• Life and disability insurance
• 401(k) plan with company match