Compass by Margaritaville Key West - Food & Beverage Supervisor
About the role
Join Our Team as a Food & Beverage Supervisor! Step into a leadership role where you’ll help create unforgettable dining experiences! As the Food & Beverage Supervisor, you’ll work closely with the Food & Beverage Manager to ensure top-notch service, motivate your team, and keep operations running smoothly. You’ll be the go-to person for supporting staff, solving problems, and making sure every guest leaves happy. Ready to lead with energy and excellence? This is your spotlight moment!
Welcome to Compass Hotel by Margaritaville Key West, a boutique hotel set at the southernmost point of the continental U.S., where mile marker zero marks the beginning of the journey. Just minutes from the energy of Old Town and Duval Street, our island retreat blends nautical-inspired design with the easygoing charm of one of America's most storied towns. Settle in, grab your flip flops, and let the salt air do the rest. Start each morning with Sunrise at Compass, our complimentary made-to-order hot breakfast, then head out to discover all the island has to offer. Take the hotel’s complimentary shuttle to Duval Street, or catch the beach shuttle to Smathers Beach, complete with beach chairs and towels. Snorkel the reef, wander the historic streets, or simply unwind at our resort-style pool with your favorite ice-cold beverage. When the sun starts to dip, follow your compass to 5 o'Clock Somewhere Bar & Grill for poolside bites and LandShark Lager (or specialty cocktails) while enjoying the island's famous sunset glow. Whether you're here for a quick weekend getaway or a bucket-list escape, you'll find a signature balance of exploration and ease, with all paths leading to relaxing vibes. Adventure Awaits.
Responsibilities
- Ensure every meal meets high standards of taste and presentation by monitoring food quality throughout service.
- Address guest feedback and concerns promptly and professionally, turning challenges into opportunities for memorable experiences.
- Foster a collaborative environment by encouraging open communication and teamwork among staff.
- Lead by example and share insights at team meetings, helping everyone stay informed and motivated.
- Manage daily operations by overseeing costs, handling cash transactions accurately, preparing staff schedules, and maintaining inventory.
- Utilize technology to streamline processes and keep everything running smoothly and efficiently.
- Develop creative promotional campaigns and ideas to attract more guests and boost sales.
- Support training and performance initiatives to help team members grow and contribute to overall business success.
Qualifications
- High school diploma or equivalent required; college coursework in hospitality is a plus.
- At least one year of progressive experience in hotels or related fields, with supervisory experience preferred.
- Strong communication and problem-solving skills, with the ability to multitask and maintain composure under pressure.
- Demonstrated initiative and effective listening, understanding, and clarification abilities.
- Competence in interpreting financial data and performing basic arithmetic.
Benefits
- After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan