Comp Food Attendant

About the role

Prepare and maintain complimentary food and beverage service and dining areas for hotel guests while greeting and assisting guests in a friendly manner consistent with brand and/or hotel and sustainability standards.

Potential Career Path

Restaurant Server or Guest Service Agent – Restaurant Supervisor or Front Desk Manager

Responsibilities

• Meet and greet guests as they arrive, offer choice of seating, and escort guests to their seats
• Carry food, dishes, trays, or silverware from pantry to serving counters
• Set up attractive food displays and maintain cleanliness to ensure food safety
• Maintain proper set-up of dining room and wipe tables or seats with dampened cloths
• Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning
• Clean up spilled food or drink or broken dishes and remove trash
• Maintain adequate supplies of items such as clean glassware, dishes, or trays
• Fill beverage and ice dispensers
• Stock cabinets or serving areas with condiments and refill condiment containers
• Locate and provide items requested by guests
• Clean and polish counters, shelves, walls, furniture, or equipment in service area and mop or vacuum floors
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
• Practice safe work habits and use required safety equipment
• Ensure overall guest satisfaction
• Perform other duties as requested by management

Qualifications

• High School diploma or equivalent preferred
• Food sanitation certification a plus and required within 90 days of employment
• Previous food and beverage experience preferred or equivalent training

Schedule

• Work schedule varies and may include working on holidays and weekends

Work Environment

• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching